jokubas2000k

Hi @abhikr781,

I found how to change the colour of the menu items.

How about the hover colour of the hamburger icon? There’s no option in the customizer to change the hover colour.

When the hamburger icon gets clicked, it changes colour. That’s because the hover colour is set to some kind of greyish colour.

Could you please give me a CSS code that would change the hover colour of the hamburger icon?

Thanks

Hi @stoyangeorgiev,

The form was not loading up because of the Minify the HTML Output option. I found that out by enabling every setting 1 by 1. To overcome this issue I excluded the URL of the form page from HTML Minification.

I have also currently disabled the Lazy Load Media option because I can not find the class of the Filterable Gallery to exclude it. Could you please tell me where can I find it and what to look for?

As for the fonts, if I’m looking in the right place, none of the fonts are set with www.
Screenshot: https://ibb.co/6vkXcwy
The URL’s are https://fonts.gstatic.com/.... Should I change all of them to https://www.fonts.gstatic.com/...?

I also have some additional questions about caching.

I read online that e-commerce pages like checkout, cart, my account etc. should not be cached. Is that correct? Does SG Optimizer automatically exclude all of these WooCommerce pages or should I exclude them manually? Should form pages not be cached as well then? Are there any other pages that should not be cached?

Kind regards,
Jokūbas

Hi @maykato,

I checked it on Safari. It seems like it displays the coupon field correctly.

I also no longer see the incorrect version of the coupon field on my original browser. I don’t know if it’s something that I did or not.

If the issue reappears in the future, what are some things I can try doing to fix it? Clearing my browser cache? Clearing SiteGround cache?

Thanks

Hi @wpmudevsupport12,

Just wanted to let you know that I’m still waiting for your response.

Best regards
Jokubas

Hi @stoyangeorgiev,

I’m experiencing the same issues that I mentioned in my previous reply.

I visited my website in incognito mode. Some images did not load up. Refreshing the page fixed the issue. So I was not able to check if it’s the Lazy Load Media option that’s causing this issue.

Here are some screenshots comparing how it’s supposed to be with the not loaded up version of the website:

Good: https://ibb.co/yVhD43j
Bad: https://ibb.co/Jc5t9Xy

Good: https://ibb.co/fY7W9CL
Bad: https://ibb.co/0Zbfgxv

Good: https://ibb.co/2tQcnpt
Bad: https://ibb.co/4WRD7VT

Bad: https://ibb.co/8c8L7nG

I also have a form page on my website. It’s nearly a blank page with just the form on it. The form does not load up in incognito mode. Refreshing the page does not help. It’s probably a caching issue.

Screenshots of the form page:
Good: https://ibb.co/09hHwZG
Bad: https://ibb.co/KjsZj0r

URL of the form page: https://www.mydreamtattoo.com/tattoo-design-form/

What could be causing these issues and how to fix them? Could you please try visiting my website in incognito mode and checking if you encounter them as well?

Thanks

Hi @stoyangeorgiev,

I tried excluding the class of the filterable gallery but it did not help. It might be because I’m doing it wrong.

I added the ‘filterable-gallery’ CSS Class to the Filterable Gallery widget on Elementor and then excluded ‘filterable-gallery’ on SG Optimizer.

I have activated the SG Optimizer plugin as well as the Lazy Load Media option so you can check it out.

However, I’m leaning towards disabling the Lazy Load Media option completely because it has been causing some issues with other images as well. Yesterday I tried visiting my page in incognito mode and noticed that none of the images, including the logo, load up. Refreshing the page did not help. So I got scared and deactivated SG Optimizer. What could have caused it?

Also, thank you for your detailed response.

Hi @stoyangeorgiev,

I added the class. Kind of helped, but not quite.

Here’s how it looks now: https://ibb.co/vQ0Pwnw
Here’s how it’s supposed to look like (Lazy Load Media disabled): https://ibb.co/Fgk7KCx

Any idea why?

Also, I have a few other questions while we’re at it.

I have a plugin installed, called Imagify. It’s an image optimization plugin. I was wondering – if I’m using another plugin to optimize my images, should these settings on SG Optimizer be disabled – https://ibb.co/K7HfyFc ?

On my SiteGround account I have activated a Cloudflare CDN. Should this setting on SG Optimizer be turned on for it to properly work or is this something different – https://ibb.co/JdPN1Xs ?

I have caching enabled on my SiteGround account for this website. Is that a separate thing from the caching that SG Optimizer offers? Or do the settings on SiteGround directly correlate with the settings on SG Optimizer? Is there such thing as over-caching (caching the website too many times with too many different cashing tools)?

I apologise for my beginner type question. This stuff is all very confusing for me. I would greatly appreciate if you could answer these questions for me.

Thanks

Hi @stoyangeorgiev,

Sure https://www.mydreamtattoo.com

Quick update: by disabling all of SG Optimizer’s settings 1 by 1, I found out that the issue is caused by the Lazy Load Media option. None of the other settings seem to affect anything.

Lazy loading images greatly improves the speed of the website. I would like to be able to use this option. Is there something that can be done to fix this?

Thanks

Hi @abidhasan112,

Disabling the Minify HTML Output option didn’t help.

However, I tried disabling all of SG Optimizer’s settings 1 by 1 and found out that the issue is caused be the Lazy Load Media option.

Lazy loading images on the website greatly improves the speed of the website. I would like to be able to use this option. Is there something that can be done to fix this?

Thanks

Also, when I go to APIs & Services > Dashboard > Google Drive API > Drive UI Integration everything is empty.

Screenshots:
https://ibb.co/jkt1Pnf
https://ibb.co/cDVpd7Q

Should this information be filled in?

Hi @wpmudevsupport12,

Could you please guide me through the process of checking these 3 things? I have no idea where to look.

Here’s what I got:

When I go to APIs & Services > Dashboard > Google Drive API > Credentials the OAuth 2.0 Client I created is there.

When I go to APIs & Services > Dashboard > Google Sheets API > Credentials the OAuth 2.0 Client I created is also there.

When I go to APIs & Services > Credentials and click on the OAuth 2.0 Client that I created here’s what I see: https://ibb.co/DGwTv7Q
The tutorial in the documentations didn’t mention anything about the Authorised JavaScript origins field so I left it empty. In the Authorised redirect URIs field I pasted the URI from the popup.

When I go to APIs & Services > OAuth consent screen here’s what I see: https://ibb.co/YkXxKLV
Should the Publishing status be Testing? Should I add myself as a test user?

I have also added my domain name at APIs & Services > Domain verification

Both the Google Drive API and the Google Sheets API are enabled and visible at APIs & Services > Dashboard. Screenshot: https://ibb.co/YWZ2Nkk

That’s all I got. Don’t know what other information might be useful and where else to look.

Looking forward to your response.

Hi @kevin940726,

Thank you for you response. I’m sorry I took so long to reply.

I followed the guide you provided and created the plugin and it kind of works.

Here’s the issues:
1. The popup only appears if the user has started filling out the form.
2. The popup does not appear if the user has not answered any radio, checkbox, select etc. questions. Text input questions do not trigger the popup.

Ideally, I would like the exit confirmation popup to appear even if the from is empty. Is that possible?

I use the Forminator form plugin.

Also,

Remember to change the needToConfirm variable to false once the customer has successfully completed the order.

How do I do that?

The popup appears even when the user has finished and is submitting the form. How can I fix this?

Thanks

Hi @sterndata,

I tried using a code snippet from the link you provided:

add_action('template_redirect', function() {
    // ID of the thank you page
    if (!is_page(2072)) {
        return;
    }

    // coming from the form, so all is fine
    if (wp_get_referer() === 'https://mydreamtattoo.com/checkout/') {
        return;
    }

    // we are on thank you page
    // visitor is not coming from form
    // so redirect to home
    wp_redirect(get_home_url());
    exit;
} );

2072 is the post ID of the form page
https://mydreamtattoo.com/checkout/ is the URL of the checkout page

The snippet helps prevent direct access to the form page (I get redirected to the homepage if I try accessing the form page via URL). However, it no longer redirects to the form page after checkout.

What could be the issue?

I want the form page to be accessed only after checkout.

Thanks

Hi @tushar284,

It has been over a month and the issue still hasn’t been fixed. Please fix the issue, it makes the Filterable Gallery widget useless.

Thank you

It worked!

Turns out there was an issue with the “-“. I retyped it and it works perfectly.

Thanks a lot @sitesandsearch & @momo-fr!

Have a nice day from Kaunas, Lithuania!
Jokūbas