Johnny Depp Spanish Crew

I spent the weekend trying to solve it. I deactivated every caching tool from multiple plugins, such as LiteSpeed Cache and JetPack, and it worked! The thing is now the site health manager is warning me that I must implement some caching tool. But it’s OK, now that’s a minor issue. At least UM lets me manage user accounts again. ??
Thank you anyways for your help! <3

• This reply was modified 1 year, 10 months ago by Johnny Depp Spanish Crew.

Ok, I disabled the LiteSpeed plugin and cleaned the UM users cache. I also checked if Jetpack is caching something, but couldn’t find anything related. I’m still getting the critical error… :_(

Sure!

### Begin Install Info ###

## Please include this information when posting support requests ##


--- Site Info ---

Site URL:					https://www.johnnydeppcrew.com
Home URL:					https://www.johnnydeppcrew.com
Multisite:					No

--- Hosting Provider ---

Host:						DBH: localhost, SRV: www.johnnydeppcrew.com

--- User Browser ---

Platform:                 Windows 
Browser Name:             Firefox  
Browser Version:          112.0 
User Agent String:        Mozilla/5.0 (Windows NT 10.0; Wi 
			  n64; x64; rv:109.0) Gecko/201001
                          01 Firefox/112.0
                          
---- Current User Details --

Role: administrator


--- WordPress Configurations ---

Version:						6.2
Language:					es_ES
Permalink Structure:			/%year%/%monthnum%/%day%/%postname%/
Active Theme:				Attitude Child 1.0.0
Page On Front:				INICIO (#2)
Page For Posts:				 (#0)
ABSPATH:					/var/www/johnnydeppcrew.com/datos/web/
All Posts/Pages:				36
WP Remote Post:           		wp_remote_post() works
WP_DEBUG:                 			Enabled
WP Table Prefix:          			Length: 3, Status: Acceptable
Memory Limit:   				256MB


--- UM Configurations ---

Version:						2.6.0
Upgraded From:            		2.6.0
Current URL Method:			
Cache User Profile:			Yes
Generate Slugs on Directories:	Yes
Force UTF-8 Encoding: 		No
JS/CSS Compression: 			No
Port Forwarding in URL: 		No
Exclude CSS/JS on Home: 		No


--- UM Pages Configuration ---

User:						https://www.johnnydeppcrew.com/user/
Account:						https://www.johnnydeppcrew.com/account/
Members:					https://www.johnnydeppcrew.com/miembros/
Register:						https://www.johnnydeppcrew.com/registro/
Login:						https://www.johnnydeppcrew.com/acceder/
Logout:						https://www.johnnydeppcrew.com/log-out/
Password Reset:				https://www.johnnydeppcrew.com/password-reset/


--- UM Users Configuration ---

Default New User Role: 		subscriber
Profile Permalink Base:		user_id
User Display Name:			field
Redirect author to profile: 		Yes
Enable Members Directory:	Yes
Use Gravatars: 				Yes
Gravatar builtin image:		default
	UM Avatar as blank Gravatar: 	Yes
Require a strong password: 	Off


--- UM Access Configuration ---

Panic Key: 								
Global Site Access:						Site accessible to Everyone
Backend Login Screen for Guests:			No
Redirect to alternative login page:			
Backend Register Screen for Guests:		No
Redirect to alternative register page:		
Access Control widget for Admins only: 		No
Enable the Reset Password Limit:			Yes
Reset Password Limit: 3Disable Reset Password Limit for Admins: No
Blacklist Words: 							14


--- UM Email Configurations ---

Mail appears from:  			?? Mooh the Bot
Mail appears from address:  	[email protected]
Use HTML for E-mails:   		Yes
Account Welcome Email:  		Yes
Account Activation Email:   	Yes
Pending Review Email:   		Yes
Account Approved Email: 		Yes
Account Rejected Email: 		Yes
Account Deactivated Email:  	Yes
Account Deleted Email:  		Yes
Password Reset Email:   		Yes
Password Changed Email: 		Yes


--- UM Total Users ---

				All Users(684)
administrator(1)
editor(4)
contributor(4)
subscriber(42)
um_suscriptor-es(521)
um_suscriptor-en(112)
none(0)


--- UM Roles ---

				Administrator (administrator)
Editor (editor)
Author (author)
Contributor (contributor)
Subscriber (subscriber)
Suscriptor ES (um_suscriptor-es)
Suscriptor EN (um_suscriptor-en)


--- UM Custom Templates ---

				N/A


--- UM Email HTML Templates ---

				N/A


--- Web Server Configurations ---

PHP Version:              			8.0.26
MySQL Version:            			10.3.36
Web Server Info:          			Apache


--- PHP Configurations ---

PHP Memory Limit:         			256M
PHP Upload Max Size:      			512M
PHP Post Max Size:        			512M
PHP Upload Max Filesize:  			512M
PHP Time Limit:           			300
PHP Max Input Vars:       			3000
PHP Arg Separator:        			&
PHP Allow URL File Open:  			Yes


--- Web Server Extensions/Modules ---

DISPLAY ERRORS:           			N/A
FSOCKOPEN:                			Your server supports fsockopen.
cURL:                     			Your server supports cURL.
SOAP Client:              			Your server does not have the SOAP Client enabled.
SUHOSIN:                  			Your server does not have SUHOSIN installed.
GD Library:               			PHP GD library is installed on your web server.
Mail:                     			PHP mail function doesn't exist on your web server.
Exif:				          PHP Exif library is installed on your web server.


--- Session Configurations ---

Session:                  			Disabled
Session Name:             			PHPSESSID
Cookie Path:              			/
Save Path:                			/var/lib/php/sessions
Use Cookies:              			On
Use Only Cookies:         			On


--- WordPress Active Plugins ---

				Akismet Anti-Spam: 5.1
All in One SEO: 4.3.5.1
Bold Timeline Lite: 1.1.9
Burst Statistics - Privacy-Friendly Analytics for WordPress: 1.3.5
Classic Widgets: 0.3
Content Aware Sidebars: 3.18.1
Content Views: 2.5.0.1
CookieYes | GDPR Cookie Consent: 3.0.8
Easy Table of Contents: 2.0.47.1
Google Analytics for WordPress by MonsterInsights: 8.14.1
Google Typography: 1.1.2
Health Check & Troubleshooting: 1.6.0
Import Export WordPress Users and WooCommerce Customers: 2.3.8
Jetpack: 12.0
Jetpack Boost: 1.7.0
Jetpack Protect: 1.3.0
Jetpack Social: 1.9.1
LiteSpeed Cache: 5.3.3
Polylang: 3.3.3
Really Simple SSL: 6.2.4
Shortcodes Ultimate: 5.12.11
Smart Slider 3: 3.5.1.14
Spotlight - Social Media Feeds: 1.5
The Events Calendar: 6.0.12
Ultimate Member: 2.6.0
WP Crontrol: 1.15.2

### End Install Info ###
					

That’s the thing, I didn’t even receive any email about it. I also checked the spam folder and even another email account that was linked to my website before…

I followed the instructions to enable debug logging. I changed those lines in the wp-config.php file, but still I can’t get the debug.log file (I searched for it recursively via FTP in the wp-content directory). I also tried to delete an account to see if, once it shows the critical error again, the debug.log file is automatically created, but still isn’t. ??