joeyoungblood

Had this exact same, very strange error popup with the Avada theme. Code was in the functions.php of the child theme.

The closing PHP bracket is above this code for some reason.

Big thanks to @dilysamealie for the step by step instructions AND screenshots

I guess the question now is: Is this code supposed to be there or was it somehow injected? I am seeing a lot of sites in Google with this error.

Update: Removing the code below the closing PHP bracket also works.

• This reply was modified 4 months, 1 week ago by joeyoungblood.
• This reply was modified 4 months, 1 week ago by joeyoungblood.

marking as resolved

It might also be a plugin conflict. I know its annoying but trying disabling one plugin at a time to see which one it might be. Then let us and the other plugin team know about the conflict and we will do our best to get it fixed up.

Most likely a PHP issue. The free version may not be compatible with PHP 8.0 yet, we are working on that version and should have it released soon. The current version has not been tested on PHP 8 though.

Trying to use this plugin + a store is a huge pain. Will your solution work for everyone AwesomeFlyingDude? If so how do we implement this?

Thanks Jonas, so far no more issues with WP Rocket.

If that data is stored in a table in your WP database or another database somewhere, then yes. That would be a simple SQL query. If not, it will require an integration be created by our team. We are working these types of integrations for our pro version, but do not have this specific plugin on our roadmap as of yet.

Excellent to hear! Tell them we said thank you!

Excellent to hear. Hopefully they find what is causing the issue!

I see the charts are still not working on your site.

Any word from the developers of WP Cloud Plugin Out-of-the-Box (Dropbox)?

I can’t seem to find a changelog for their plugin. You might reach out and ask their dev team what they changed.

Hi Miguel,

Anymore information on this issue? Were you able to test WPBI without those other plugins active?

Have you tried testing with JetPack and/or Complianz turned off to see if WPBI works?

It sounds like having WPBI on along with other plugins causes an issue, but unfortnately I can’t see what that issue is since you of course need the pages to load.

• This reply was modified 2 years, 9 months ago by joeyoungblood.

Thank you for that. We will get a test with Elementor slated and see if there is anything we can discover to work around it. If the Elementor team wants to work directly with us on this please have them message us through our website here: https://www.wpbusinessintelligence.com/contact/

Appreciate the issue report and the help in getting it resolved!

Thanks for doing that research and finding more information about the issue you’re experiencing.

Unfortunately this looks like it is an issue with Elementor and is likely a bug in their tab widget, we cannot control what their dev team does. I would report it on thier forums to see if they can find a solution for you or push a bug fix.

If we can replicate the issue we will add it to our Known Issues page to help others and examine any possible workarounds. However, from reading your description of the issue it is highly unlikely we will be able to do anything about it as our plugin and shortcode are working as intended except when used in one specific Elementor widget which means there is likely a bug on their end.

Apologies you’re having this problem, hopefully Elementor can get a fix for you!