joeydav

Hey! Figured it out myself. ??

While we start investigating this issue, I would like to ask for some more information and clarification.

Of course, even though there are 4 – 5 people so far reporting this issue so the solution obviously doesn’t rest with the individual user.

Do I understand correctly that you cannot authenticate the plugin on more WP sites in parallel with the same Pardot user account?

Correct.

Did you manage to separately connect the different sites with the same account?

No. After creating a separate pardot account to connect the plugin on the first site we noticed had missing forms, we decided it would be more productive to just manually inject the pardot campaign code in the remaining effected sites and use pardot’s iframe form code for the forms.

Did the multiple connections work with version 1.4.5 and stopped working after the update to 1.4.6?

The first site we noticed is using 1.4.6. The remaining sites is using 1.4.5. So, at least in our case, the version doesn’t appear to matter. The connection this quit working on them.

Did you try resetting the settings:
– On the Pardot settings page click on the ‘Reset all settings’ button and then re-authenticate.

Yes.

Using a suitable tool (WP CLI or a transient manager plugin) to clear out all transients, then try again.

No, and I really don’t plan to. With the issue on multiple sites (mine and others on this support forum) and two plugin versions (at least in my case), I don’t believe the issue can be confined to transients.

I have, or course, cleared the caches on the various servers, etc.

Really enjoy the plugin and I thank you for your work on it. Here’s hoping you get it resolved.

Thanks!

• This reply was modified 6 years, 7 months ago by joeydav.

Same situation here. The settings for the plugin are nowhere to be found.

version 3.9.1

Well, that’s a new one. 7 minutes enough? Still no change.

no difference.

I did. All it has is delete, close and save.

FireFox.

I’m not going to link to my blog because it’s in maintenance mode. But I will tell you this. In the settings – no matter how wide I set the width (500. 1000. 2000.) twittergrid always displays the same default width. It’s always several rows of three friend profile pics. Looks just like the screenshot on your website.

that’s odd… but it’s back.

Hey, manojit – I appreciate you taking the time to help me out. Unfortunately your solution didn’t work.

Maybe I haven’t been clear with this issue so here is the URL I’m working with:

https://allthings80s.laurelanne.com/

As you can see, if you click on “no comments” or “one comment” the link takes you nowhere. Using the second post on the page as an example, it should go to https://allthings80s.laurelanne.com/?p=32#respond but it doesn’t. I’m having to code the link by hand at the bottom of the post.

Odd in that I’ve never seen a theme perform this way.

hmmm… I don’t see that in my comments.php file

<?php
/**
 * @package WordPress
 * @subpackage Default_Theme
 */

// Do not delete these lines
	if (!empty($_SERVER['SCRIPT_FILENAME']) && 'comments.php' == basename($_SERVER['SCRIPT_FILENAME']))
		die ('Please do not load this page directly. Thanks!');

	if ( post_password_required() ) { ?>
		<p class="nocomments">This post is password protected. Enter the password to view comments.</p>
	<?php
		return;
	}
?>
<?php
global $options;
foreach ($options as $value) {
if (get_settings( $value['id'] ) === FALSE) { $$value['id'] = $value['std']; } else { $$value['id'] = get_settings( $value['id'] ); } }
      ?>
<!-- You can start editing here. -->

<?php if ( have_comments() ) : ?>

<div class="post-info-wrap" style="margin-top: 20px;">
<img src="<?php bloginfo('template_directory'); ?>/images/home-title-2-left-<?php echo $artsee_ebusiness_color; ?>.gif" alt="home title" class="home-title-image" />
<span class="post-info"><?php comments_number('No Responses', 'One Response', '% Responses' );?></span>
<img src="<?php bloginfo('template_directory'); ?>/images/home-title-2-right-<?php echo $artsee_ebusiness_color; ?>.gif" alt="home title" class="home-title-image" />
</div>

	<div class="navigation">
		<div class="alignleft"><?php previous_comments_link() ?></div>
		<div class="alignright"><?php next_comments_link() ?></div>
	</div>

	<ol class="commentlist">
	<?php wp_list_comments('avatar_size=42'); ?>
	</ol>

	<div class="navigation">
		<div class="alignleft"><?php previous_comments_link() ?></div>
		<div class="alignright"><?php next_comments_link() ?></div>
	</div>
 <?php else : // this is displayed if there are no comments so far ?>

	<?php if ('open' == $post->comment_status) : ?>
		<!-- If comments are open, but there are no comments. -->

	 <?php else : // comments are closed ?>
		<!-- If comments are closed. -->
		<p class="nocomments">Comments are closed.</p>

	<?php endif; ?>
<?php endif; ?>

<?php if ('open' == $post->comment_status) : ?>

<div id="respond">

<div class="post-info-wrap">
<img src="<?php bloginfo('template_directory'); ?>/images/home-title-2-left-2-<?php echo $artsee_ebusiness_color; ?>.png" alt="home title" class="home-title-image" />
<span class="post-info"><?php comment_form_title( 'Leave a Reply', 'Leave a Reply to %s' ); ?></span>
<img src="<?php bloginfo('template_directory'); ?>/images/home-title-2-right-<?php echo $artsee_ebusiness_color; ?>.gif" alt="home title" class="home-title-image" />
</div>

<div class="cancel-comment-reply">
	<small><?php cancel_comment_reply_link(); ?></small>
</div>

<?php if ( get_option('comment_registration') && !$user_ID ) : ?>
<p>You must be <a href="<?php echo get_option('siteurl'); ?>/wp-login.php?redirect_to=<?php echo urlencode(get_permalink()); ?>">logged in</a> to post a comment.</p>
<?php else : ?>

<form action="<?php echo get_option('siteurl'); ?>/wp-comments-post.php" method="post" id="commentform">

<?php if ( $user_ID ) : ?>

<p>Logged in as <a href="<?php echo get_option('siteurl'); ?>/wp-admin/profile.php"><?php echo $user_identity; ?></a>. <a href="<?php echo wp_logout_url(get_permalink()); ?>" title="Log out of this account">Log out &raquo;</a></p>

<?php else : ?>

<p><input type="text" name="author" id="author" value="<?php echo $comment_author; ?>" size="22" tabindex="1" <?php if ($req) echo "aria-required='true'"; ?> />
<label for="author"><small>Name <?php if ($req) echo "(required)"; ?></small></label></p>

<p><input type="text" name="email" id="email" value="<?php echo $comment_author_email; ?>" size="22" tabindex="2" <?php if ($req) echo "aria-required='true'"; ?> />
<label for="email"><small>Mail (will not be published) <?php if ($req) echo "(required)"; ?></small></label></p>

<p><input type="text" name="url" id="url" value="<?php echo $comment_author_url; ?>" size="22" tabindex="3" />
<label for="url"><small>Website</small></label></p>

<?php endif; ?>

<!--<p><small><strong>XHTML:</strong> You can use these tags: <code><?php echo allowed_tags(); ?></code></small></p>-->

<p><textarea name="comment" id="comment" cols="100%" rows="10" tabindex="4"></textarea></p>

<p><input name="submit" type="submit" id="submit" tabindex="5" value="Submit Comment" />
<?php comment_id_fields(); ?>
</p>
<?php do_action('comment_form', $post->ID); ?>

</form>

<?php endif; // If registration required and not logged in ?>
</div>

<?php endif; // if you delete this the sky will fall on your head ?>

Actually, I’d already tried what you just suggested – but thanks! Still, no solution.

thanks!!!

OK, thanks for your help. I’ll be diving in this weekend. ??

ok, even if the database I’m currently using for the WP install is already on the new webhost?

Thanks!