Useless support and broken features

  • The plugin is broken a joke.

    There’s a different version distributed directly from their website, and guess what… also broken a joke!

    They won’t provide support for this plugin, nor for the one they directly distribute.

    The support people are just non-tech assistants that can at best provide some canned responses, trying to explain any tech issue to them is useless and could potentially give you a big headache. I highly suggest you do not attempt it, unless, it’s for a Youtube video or smth.

    The most intriguing thing is, Trustpilot is a company that champion good customer experience… Is this like a joke? Please tell me this is a joke.

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