Joe Dunn

Perfect! thanks for the help!

I was going to upload an image of the issue but there does not seem to be a way to upload an image.

Any ideas on this issue?

This is really strange. All of the other UM pages seem to work just fine. Login, Logout, User, Account, etc

However, the Members page is still not working. When the page ‘loads’ I see the site logo, the main menu, the footer, and then a spinning circle where I assume the Members are to be displayed.

I have tried uninstalling, re-installing, playing with settings, uninstalling again, reinstalling, deleting or deactivating other plugins.

Nothing seems to help.

Any suggestions?

Hello,

The Members page still just shows a spinning circle where I would assume the list of Members should appear.

I wasn’t able to determine what “enable the UM Member directory to the public.” meant or where to accomplish that.

I have installed and uninstalled the plugin a number of times and it is still not working.

Thanks for any assistance!

Hello,

Thank you for your response.

I can’t find the setting you are asking me to change.

In the WP Admin area, I went to Pages then clicked Edit on the Memebrs page.

On the right-hand side these are the following dropdown options:

-Status and Visibility
-Permalink
-Featured Image
-Discussion
-Page Attributes
-Astra Settings

I have expanded each of these and there is no reference to UM settings.

In Ultimate Member – Settings I went to the Access Tab. These are the settings there:

Global Site Access: Site Accessible to Everyone

Nothing else is checked on this page.

Thanks again for your assistance!

Please send me an email if you need Admin access.

Thanks

Hello,

I can’t downgrade the version of PHP. This plugin was working one day and then stopped the next.

You mentioned “However, please be informed that the issue is not because of our plugin, but hosting server.”

What is the problem with the server so I can contact the hosting company and see if there is a solution?