jmoran888

Thank you Marko. If my images are not being uploaded automatically but are being uploaded if I click the export to media button what can I check to troubleshoot that issue ?

And one further question – will W3TC upload my files to S3 automatically after i add them to the media library or do i have to manually click the export the media button in the Performance tab ?

Ok yes understand – is there a way to tell W3TC to only upload to the CDN if the image doesnt exist there ?

Hello Marko –

Yes so we were using Media Cloud plugin but are switching to W3TC.
Yes i configured the CDN with the API and key and validated it.
Yes i dont see the images in my WP Admin Media Library
No i have not deleted any images from my S3 bucket
Currently I am testing on localhost

I can share screenshots with you of the media library on my current production site using Media Cloud and then on my localhost using W3TC – but none of the images are showing up on localhost –

After I wrote this i used the Importing attachments into the Media Library button on W3TC CDN page and now i am seeing those images but not the entire S3 bucket of images.

Yes please let me know how to get a refund if anyone finds out – i’ve also paid for this and have had an open ticket for over a month now.

Thank you Marko – i was finally able to get it to work by creating a Cloudfront Distribution. I have one other question that is unrelated regarding cache-control. Do i need to set the Cache-Control header on both the W3TC configuration AND the CloudFront Distribution or is it one or the other ?

Thanks again!

Hi Marko –

I’ve changed the CDN settings to media.<domain>.org and set up a CNAME record in my Route 53 account pointing to the S3 bucket – however when i test the URL of the images is still showing as the domain not the S3 bucket.

DropBox Images

DropBox Images

Please tell me how to add attachments to this post ?

question for you – when i add the W3TC plugin and configure to use CDN instead of local source so i need to go into all the pages and replace
<image src=”/wp-content/uploads/MeghanOSullivan.png” with the full s3 bucket name such as
<img src=”https://missioncontinues.org.s3.amazonaws.com/wp-content/uploads/MeghanOSullivan.png&#8221;

Yes i realize that the image url is the same as the domain thats my original question – why is it not serving the images from s3 ? – i have set up the CDN in W3TC so why isn’t it using the S3 bucket ? My S3 bucket is set up as <bucket-name>/wp-content/uploads/
How do i attach an image to this post ? I can screenshot my wp-admin w3tc settings page

Hi Marko –

Ok so i started from scratch – i deleted the W3 total cache plugin and completely reinstalled it. I left everything as the default – the only thing i changed was the access id/secret key and bucket to the S3 bucket.

I also recreated my bucket and also kept the images on the server in the uploads directory.

I am accessing the home page on our development site. I see the image on the page and in the Developer Tools i now see

Request URL: https://cdn.shortpixel.ai/client/to_webp,q_glossy,ret_img/https://awsdev.missioncontinues.org/wp-content/uploads/391-060219_LAGalaxy_vs_NERevolution_SC1151.jpg?x42172

Referer: https://awsdev.missioncontinues.org/

I verify the image is both on the dev machine and in the s3 bucket.

I then DELETE the image from the dev machine and reload the page (clearing cache) and i again get a 404 and this is what i see in the developer tools

Request URL: https://awsdev.missioncontinues.org/wp-content/uploads/391-060219_LAGalaxy_vs_NERevolution_SC1151.jpg?x42172
Request Method: GET
Status Code: 404 Not Found
Remote Address: 3.94.68.21:443
Referrer Policy: no-referrer-when-downgrade

thanks

Thank you for your response. By disable i believe you mean ‘uncheck’ this option (it was currently checked).

I have unchecked this option and the URL is still showing as
https://awsdev.missioncontinues.org/wp-content/uploads/391-060219_LAGalaxy_vs_NERevolution_SC1151.jpg?x42172

And i’m still getting a 404.

Hi Marko –

So an example of image URL if i do NOT delete them from my uploads directory is
https://awsdev.missioncontinues.org/wp-content/uploads/391-060219_LAGalaxy_vs_NERevolution_SC1151.jpg?x42172

I’ve confirmed that the image 391-060219_LAGalaxy_vs_NERevolution_SC1151.jpg is currently in my S3 bucket. My bucket has a folder structure called wp-content/uploads and the image is inside the uploads folder on the S3 bucket.

It looks like something is appending ?42172 to the end of the URL. Not sure if that has anything to do with the issue or not. But i would assume the URL for the image should be
https://<S3 bucket name>/wp-content/uploads/391-060219_LAGalaxy_vs_NERevolution_SC1151.jpg