jmeyer54

Hi, Cais.
Just last night I was able to resolve this issue by resetting NextGen options to factory settings. (Sorry, I meant to mark as resolved sooner.) I don’t know what setting it was that was causing the problem or how it was changed, but I’m glad that it is cleared up now.
Thank you for your help!
Jennifer

Is this what you mean?
Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 45.54 MByte
MYSQL Version : 5.6.17-log
SQL Mode : NO_ENGINE_SUBSTITUTION
PHP Version : 5.3.29
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 512
PHP Max Upload Size : 128M
PHP Max Post Size : 128M
PCRE Backtracking Limit : 1000000
PHP Max Script Execute Time : 30s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes

Hello,Cais. I’m not auto-resizing on upload (as far as I know). I just tried the bulk import metadata option, and it didn’t add the captions.
It appears updated the NextGen plug-in three weeks ago. My last successfully created gallery (with captions) was posted June 2. The one I posted June 3 had no captions. I don’t see any discrepancies with meta data, but when I view meta data in the new galleries, the only thing shown is image width and height.
Thanks,
Jennifer

I have always exported the JPG photos I want to use from LightRoom to a new folder, reducing them in size to 1 MB, renaming them, adding a watermark, and keeping all meta data. I use a preset for the export, so that hasn’t changed. And I can see the caption text in the property settings for the exported files, so I know they are there.

I’m using the same procedure to upload the exported photos to a NextGen gallery: Choose Gallery > Add Gallery/Images, enter a name for the new gallery, click Upload files, browse to the folder on my hard drive, select all photos, click Select, then click Upload. It uploads all the files, but… no captions!

I’ve been using the same process for the last three months to create NextGen photo albums without any issue, but suddenly I can’t get the captions.

Thanks for your help.
Jennifer

I tried copying the captions to the Title metatag section in Lightroom before exporting for upload, but even then, no caption text is coming over.

Thanks, both Andrew and Tara. I’ve got it fixed now, and Andrew was right. It was an issues with resources on my hard drive rather than the server. It’s up and running now.