Josh Kohlbach

Hi @santinop, Product Feed Elite is our premium version. Not sure why you’re looking on wikipedia we have no association with them. Please login to your account on our site and submit a support request as we are not allowed to support our premium products here. The issue as been solved in the latest version of both the free and Elite.

Hi @chartnet this should be all sorted in 13.3.7 now, let me know if it is still an issue after updating ??

Hi @santinop we apologise for this error. It is fixed in 13.3.7. Can you try update and see how it goes? Thanks!

Bonjour @manasse01,

If you go to the support link above, look on the right hand side, the second box will take you to a form. You will need to be logged into your account.

Alternatively please email support (at) adtribes.io with your license details and cite this thread and we can help you out ??

We have this in hand and this issue will be fixed in the next release, thanks all!

Thanks folks. Multisite was the critical bit of information I was missing from the OP. We’ll check this out and post an update here soon.

Hi @chartnet, understood. We have a lot of changes happening at the moment in the view of making the plugin better. We’re doing our best to create as much certainty as we can.

If you send an email directly to the email address you won’t need to send a ticket via the form, just email directly to support [at] adtribes.io and we’ll take care of you ??

Thanks again!

Hi @chartnet,

Thanks for the quick response ??

Sorry about this, it looks like we have this already fixed in 13.3.7, that whole section of code has been refactored. It will be released soon but unfortunately I can’t give you an exact date as there’s some ongoing (unrelated) changes.

The message here is just a warning, not an error, so it shouldn’t stop your feed generating properly. But I understand its frustrating to get these in the log though, so if you’re experiencing a lot of side effects please write in to our support [at] adtribes.io mentioning this thread and we can send you a pre-release zip.

Thanks for your patience.

Hi @louisapple,

Can you please ensure that the products in question have the shipping weight defined and that this is mapped in your feed?

If you’re still having trouble with it, please ensure you are updated to the latest version of Product Feed PRO. You might also like to paste your debug log to us to help us check on it: https://adtribes.io/knowledge-base/send-your-debug-log-to-support/

Hello @manasse01,

I’m afraid I’m not allowed to support our premium plugins here on the .org support forums.

Can you please write in to your premium support via our website here?

Thanks!

Hi @michitortuga, I’m afraid we don’t have an integration with the flycart discount rules plugin.

Since its a premium plugin, you might be able to reach out to them. But I believe that the discounting is done via rules, so I’m not sure how they will be able to determine if the discount should apply to the feed.

Let me know if they end up helping you out and I’ll add the information to our docs ??

Hi @roadlink,

You can rename a feed via the general settings for that feed:

View post on imgur.com

Hope this helps!

Hi @netz thanks for writing in.

Is it possible for you to please paste your debug log for me to check out?

https://adtribes.io/knowledge-base/send-your-debug-log-to-support/

Hi @chartnet,

The issues you mention were solved in 13.3.6 but we have another release coming soon in case it may have missed something. Could you please paste your system log here for me so I can check your setup?

https://adtribes.io/knowledge-base/send-your-debug-log-to-support/

Thanks!

• This reply was modified 2 months, 1 week ago by Josh Kohlbach.

Hi @sofianespera, GTIN compat is a pre-existing feature in the paid version so we’re just making it work with the new Woo field. Hope this helps!