jjj123

Hi again,
Don’t know if it makes a difference but just realised I am using version 3.0.1 of WordPress

Hi Tobias,

Thanks very much for your detailed explanation – have learnt a lot from your response – much appreciated!
Didn’t realise my data should still be intact – great news!
I have installed a new copy of the plugin via Filezilla but it isn’t showing on the Plugins page in WordPress so can’t try to activate it.
It is definitely there is Filezilla!
I have changed the permissions to 777 (don’t know if that makes a difference?).
Regards,
Julie

Hi
Thanks for your quick reply.
When I tried to upgrade, I got a ‘Fatal Error’ message that said it couldn’t uninstall the old version.
I then couldn’t go to any other page within the admin of WordPress as the error message kept coming up. The website also could not be viewed in a browser.
I contacted my hosting company and they renamed the plugin (not sure why?) and asked me to try installing again.
In the meantime, I changed the permissions on the plugin to 777 which at least allowed me to access the dashboard, and view the website in a browser.
The plugin was still showing so I tried activating it again, but nothing happened.
That’s when I deleted it using Filezilla and tried installing it again through filezilla.
I am using WordPress Version 3.0.5
Thank you.
Kind Regards,
Julie