Jim Hubbard

I responded to your email. I have nothing more to say on the topic.

I have a question, or two….

Have you updated anything so that your clients are not left in the dark the next time you decide to suspend acceptance of new clients or other services?

What mechanisms are in place to ease the transition away from Diverse Solutions should you decide to discontinue your IDX services?

There never was an official press release, which made the 3 to 4 week suspension of their acceptance of new clients all the more a mystery.

On 6/28/2016 I received the following indicating that they were once again accepting new clients.

Joel Vanderhoof, Jun 28, 4:10 PM PDT:

Hi Jim,

I just wanted to follow up and let you know that Diverse Solutions is taking on new clients again. If you would like to sign up for IDX service, you can call us at 877-348-7654 ext. 3 betweein 8am-5pm PST M-F. And if you have any questions, please let us know.

We have already started integrating iHomefinder into our theme. My client doesn’t really trust Diverse Solutions at this point, but they may change their minds in the future.

My client did hear back from Diverse Solutions. This was their response to reactivating her dormant account…

Peter Mabe, Jun 20, 2:19 PM PDT:
Hello ******,

We are currently not taking on any new orders at this time. This means we can’t sell the dsIDXPress product at this time while we review and reevaluate our products for our customers.

I would suggest you speak with your MLS as they would have a list of IDX vendors that could fit your needs for your WordPress website.

Thank you,

It’s good that DS got back to her. Still bad that there is no real information about what is happening with dsIDXpress.

Email sent….let’s see what you’ve got.

Then you need to check your online message forms. I have sent you 2 messages via that in the last 2 days. I have also submitted a request for support for a client who has an account that had not been paid while she tried Boomtown on a recommendation from a mortgage broker but now wants her WordPress site back online. Nobody answers the phone at Diverse Solutions and nobody seems available for chat via your chat box on your site.

While we would hate to see your dsIDXpress solutions go, we’d all really appreciate some straightforward answers from Diverse Solutions regarding dsIDXpress so that we can best help our clients.

Cutting off communications and leaving us in limbo simply means a breaking of the trust that we (designers and developers) had in Diverse Solutions.

I will try your email but I am also checking into other solutions as your company’s actions during this seeming shut down has left me with real questions of trust and reliability that you seem unwilling or unable to address.

Then you need to check your online message forms. I have sent you 2 messages via that in the last 2 days. I have also submitted a request for support for a client who has an account that had not been paid while she tried Boomtown on a recommendation from a mortgage broker but now wants her WordPress site back online. Nobody answers the phone at Diverse Solutions and nobody seems available for chat via your chat box on your site.

While we would hate to see your dsIDXpress solutions go, we’d all really appreciate some straightforward answers from Diverse Solutions regarding dsIDXpress so that we can best help our clients.

Cutting off communications and leaving us in limbo simply means a breaking of the trust that we (designers and developers) had in Diverse Solutions.

I am interested in seeing stats on the total disk space used by the average site.

That includes the WP install, themes, plugins, database, images, posts, pages…everything.

Flags finally worked… Had to try 3 times before it worked. But that might be a Win10 hangup…who knows…

Contacted the author about the plugin. Duplicated the site on WP Engine for them to access. Sent FTP details for the site at their request. They claimed that they could not log in to site using FTP credentials that I use to log in.

Never heard from them again.

That’s a shame. This plugin had great potential.

err….

Ahhhh….got it. So how do I get a refund since the whole admin bar is so screwed up that I can never have the menu structure that I really needed?

Since the Admin menu is really just a bunch of URLs, why couldn’t the admin menu be replaced completely with a menu that could be edited in the WordPress menu editor?

What would be the memory needed by the plugin? I cannot find anything about memory requirements for it.

I haven’t had any problems with any other plugins (except ones blacklisted by WP Engine).

Thanks for the heads up. I was considering writing a plugin for this, but I had really hoped that one already existed that kept the site designer in mind.