jimbob12345

Ok many thanks is there anyway I can get back all the emails i customised? or will have to do again?

Hi ok thanks, do you think you could possibly please notify me here when the update is available please?

Hi?

I am still facing these issues, just attempted quadmenu pro update via wp admin plugins and received the following errors:

Updating Plugin QuadMenu PRO (1/1)

Downloading update from https://quadmenu.com/wp-json/wc/wlm/download?license_key=%5Bremoved%5D&activation_instance=%5Bremoved%5D…
Unpacking the update…

An error occurred while updating QuadMenu PRO: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

If can please let me know I am still having issues with your website as explained previously

Also the logout buttons from the mainmenu makes a critical wordpress error (shows the critical wp error page) and doesn’t log the user out, very disappointed how many issues I am having, please get in touch, many thanks!

Also I still have this notification on the top of every page in my wp admin (how can I remove it please):

Your QuadMenu PRO license has expired.
Hello ivantage, your license has expired. You can still access premium features for 7 more days. Renew now to avoid losing them.

Very upset I have had to reply to my queries, and without a subscription (which I dont need as I have access to pro downloads still) I am unable to auto update, I have just uploaded the updated file and my changes to the login are overwritten, so please can you tell me how I can update without having all these issues.

Also I am still unable to login to your website using your login from the main menu on your site ?? Very sad to see still after all this time.

Also the logout button from your quadmenu no longer works and gives this error

There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

Hi,

So where can I download the updates from please?

Your website is a nightmare, still I am having problems (seems you have removed your own login popup from the menu) and I am unable to login from the login page, I enter my saved email and password and I am told “Invalid username or email.” and the same thing when I enter my email and attempt to reset the password!????

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When I attempt to download direct from admin plugins page it tells me:

Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Your plugin license has expired. Please visit your account to renew your license or purchase a new one from our website.

—

Very disappointed am having so many problems here, I hope to hear from you with a reply soon, thank you!

Hi, Thanks for your reply.

I am wondering is that even legal, surely I purchased the 1 time license with terms stating it was valid for a lifetime.. no?

Also you didn’t refer to your website not working (the quadmenu and I am currently unable to renew the licensee as stated above), please can you let me know, thankyou!

VERY VERY VERY UPSET ABOUT A TOTAL WASTE OF MY TIME AND ANOYED WITH THESE DEVELOPERS, THEY CAN AT LEAST INFORM PEOPLE AS TO WHAT IS HAPPENING.

Please do let me know where I can find this “extremely attentive and efficient” propovoice team ..as after 8 months of waiting I cant get a positive reply to an email… lots of excuses about emails not working, to contact them via ticket system, contact them via chat (both of which have recently disappeared) very upset about how much time and energy wasting on this.

If know of how I can get a little support with things not working as they should be, please do let me know, thank you!

Yes same happened to me ??

Yes I think they have, absolutely no support available at all ?? Please someone let me know if I am wrong ?? Wasted so much time with this plugin ??

Issue was caused by password required field not being checked in general settings