Jigoshop Support - Jakub
Forum Replies Created
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Forum: Plugins
In reply to: [Jigoshop] Modify Product PageWhich theme are you using? Try switching to some other themes and see if your issue persists.
Forum: Plugins
In reply to: [Jigoshop] Stop Jigoshop from creating multiple product imagesPlease have a look at the Jigoshop Settings -> Images. There you can tick/untick what kind of images you would like to be created.
“Leave unchecked to set the image size by resizing the image proportionally (that is, without distorting it). Leave checked to set the image size by hard cropping the image (either from the sides, or from the top and bottom).”
In your case – all unchecked.
Forum: Plugins
In reply to: [Jigoshop] Not all Product Categories are showing under shopWould you mind sharing your site url?
Forum: Plugins
In reply to: [Jigoshop] Shipping CostsBy default you have an option called “Flat rate” to set as shipping cost. If you need more advanced shipping options, you should have a look at our shipping plugins, some of them are free:
Forum: Plugins
In reply to: [Jigoshop] Not all Product Categories are showing under shopIf you are referring to the widget “Jigoshop: Product Categories”, it shows only categories, which at least one product has set. (non-empty categories)
Forum: Plugins
In reply to: [Jigoshop] How to turn off related product?You can untick this option in your Jigoshop Settings -> Products & Inventory -> “Show related products”
Forum: Plugins
In reply to: [Jigoshop] I cant add products at allWhen you navigate in you admin dashboard to Products->All Products, do you see there the product you created (incl. title, price)?
Forum: Plugins
In reply to: [Jigoshop] Dimensions not ShowingPlease check, if your “Products & Inventory” -> “Enable product dimensions” option is ticked.
You should be able to download the latest version of Table Rate Shipping from your jigoshop.com account, in “My Downloads”
Forum: Plugins
In reply to: [Jigoshop] Dimensions not ShowingIt depends on what kind of product you are trying to edit.
If it’s a variable product, you can find dimensions under the specific variation. With simple products, they are in advanced options. Downloadable products don’t have dimensions.Forum: Plugins
In reply to: [Jigoshop] Product Description Tab is Not ShowingCould you try switching temporarily to an other theme and switching off all plugins, but Jigoshop?
Please paste also your System Info here.Forum: Plugins
In reply to: [Jigoshop] Order Emails Not Getting SentHi, please check if all email templates for the customer are generated in Jigoshop->Emails. There should be 5 of them, beginning with “Customer”.
Forum: Plugins
In reply to: [Jigoshop] Category OrderIf you have the checkbox Settings->General-> “Use custom product category order” ticked, you can change the order by drag-and-dropping the categories in your Products -> Categories edit page.
Forum: Plugins
In reply to: [Jigoshop] Product URLYou should be able to edit your url just under the textbox with the Product Title on Edit Product page.
Forum: Plugins
In reply to: [Jigoshop] Filter in Category Pages does not workPlease have a look at your permalinks settings under Jigoshop Settings -> Shop, especially the first checkbox. Your filter correct url is now: https://shop-gartenlicht.de/shop/?max_price=88&min_price=0 with ‘/shop’ in the middle.