jhickey86

Are the files the error is complaining about actually present when you navigate to the folder? IE can you manually resolve the paths? If so are the permissions set correctly so the webserver can see them? Must be something else going on…

Had this same problem a few minutes ago – Had to remove the plugin and re-install MANUALLY (ie – upload the ‘jetpack’ plugin folder directly to the ‘wp-content/plugins’ folder via FTP or similar method). This creates the missing folder/class files that the error is complaining about. Works great now.

Seems like this is caused by the webserver preventing folder creation during plugin installation through WordPress but I have not done much digging.

Hope this helps!

Hi Kmay,

I have found out what the problem is but haven’t tried fixing it myself yet as I have been busy.

The problem is two-fold: The target e-mail address HTML input is capped at 300 characters and so is the database column target_email – which is set up as VARCHAR(300). I’m guessing to fix this you would have to remove the HTML input limit attribute and edit the database column type to be VARCHAR(MAX) or similar.

As far as I can tell that is all that is restricting the field. Hope this helps you, if I ever get around to fixing it I can send you more detailed instructions.

Commenting out that line worked like a charm! Thank you so much for your assistance.

I’ll remove that debug attribute as well, I had just added it to see if there was any useful info while troubleshooting.

Thanks!
Josh H.

Nevermind this has been fixed on my end. Recreating the galleries in the plugins admin menu and deleting the old ones fixed the issue and I am able to display videos again.