jgreen624

thanks Hannah. It only allows me to edit the title of the item, and nothing before “https://website.com/portfolio/”

I totally understand, I’m not accusing the theme vs the server. I dont know much about it anyway to be able to talk about it, and I know GoDaddy has some pretty lackluster service at times. I just wanted to see what I can do.

Is there anything you can do to diagnose why on desktop version the secondary menu is using the main menu google font rather than what I have it set as? Supposed to be Garamond, but on desktop, its matching the main menu google font.

Hi Hannah, I did try and inactivate all the plugins I have except WooCommerce and the Virtue Toolkit. I’m afraid to try and deactivate them and surely its not one of those two plugins causing the problem?

I contacted my hosting provider (GoDaddy) and here is their response:

Looking at the hosting, we do not block fonts, however our hosting only support UTFC-8 characters. As long as the font set it that type it shouldn’t have an issue

Can you add any insight to this? I’m not sure if the web font fits that profile.

ALSO, to add to this, it seems like the fonts are working fine when I look at my site on a desktop/laptop browser (with the exception that the secondary menu font selection is not working properly and is using the same web font as the primary menu) – the fonts arent working at all on the mobile version of the site. So it seems like the issue is with theme and mobile configuration, yes?

bearkidsrecordings.com

not using jetpack!

Now, for no real reason that I can discern, the font is working – at least on Chrome. It’s not working on my iphone for the mobile version. Still looking to resolve the discrepancy between mobile and desktop and the font showing, and wanting to know how to add spacing to the tagline. Still need help!

I could not afford the downtime, so I created a clone page and changed the slug and menu. If anybody knows why I cant use my original “shop” slug and url please let me know. Also tried “store” but it continually redirects to a 404 page, which is odd because I definitely had a “store” page with that url and slug in my pages list.