jfblanc

Hello,
I tried this but it didn’t work.

Is there a way to just fully restart the Facebook shop and re-link from our Woocommerce store to start over? Can you share instructions what steps need to be done?

Thanks!

Thanks! I’m following the guide to Reset products from Facebook but where do I need to add the code snippet? I tried adding it to the functions.php file but it seems like nothing happened.

I pasted the requested info below.

I also noticed a few other discrepancies between Facebook and Woocommerce product catalogs. Is there a way to just force resync of our Woocommerce catalog completely with Facebook?

Thanks!

### WordPress Environment ###

WordPress address (URL): https://gemmountainmt.com
Site address (URL): https://gemmountainmt.com
WC Version: 7.1.0
REST API Version: ? 7.1.0
WC Blocks Version: ? 8.7.5
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1q-fips

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.9.4
WC Database Prefix: 2bb_
Total Database Size: 247.92MB
Database Data Size: 160.29MB
Database Index Size: 87.63MB
2bb_woocommerce_sessions: Data: 0.27MB + Index: 0.01MB + Engine MyISAM
2bb_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
2bb_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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### Post Type Counts ###

acf-field: 3
acf-field-group: 1
attachment: 1118
bookable_person: 3
bookable_resource: 11
custom_css: 2
et_pb_layout: 18
follow_up_email: 8
frm_form_actions: 1
frm_styles: 1
nav_menu_item: 10
page: 21
post: 3
product: 239
revision: 336
shop_order: 17700
shop_order_refund: 295
shopmagic_automation: 1
viwec_template: 14
wapf_product: 3
wc_booking: 14359
wcccf: 3
wccpf: 1
wp_global_styles: 1
yaymail_template: 11

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (12) ###

Advanced Custom Fields PRO: by Delicious Brains – 5.12.2
Advanced Product Fields for WooCommerce: by StudioWombat – 1.5.5
Facebook for WooCommerce: by Facebook – 3.0.5
Formidable Forms Pro: by Strategy11 – 5.5.4.1
Formidable Views: by Strategy11 – 4.0.05
Formidable Forms: by Strategy11 Form Builder Team – 5.5.4
PayPal for WooCommerce: by Angell EYE – 1.5.7
SiteGround Optimizer: by SiteGround – 7.2.9
Simple 301 Redirects: by WPDeveloper – 2.0.7
WooCommerce Bookings: by Automattic – 1.11.3
WooCommerce – ShipStation Integration: by WooCommerce – 4.3.2
WooCommerce: by Automattic – 7.1.0 (update to version 7.1.1 is available)

### Inactive Plugins (10) ###

All-in-One WP Migration: by ServMask – 7.68
Better Search Replace: by Delicious Brains – 1.4.1
Contact Form 7: by Takayuki Miyoshi – 5.6.4
Follow-Up Emails: by WooCommerce – 4.9.22
Inventory History: by Yashar Hosseinpour – 0.1.2
Maintenance: by WebFactory Ltd – 4.07
ManageWP – Worker: by GoDaddy – 4.9.15
REST API Log: by Pete Nelson – 1.6.9
ShopMagic for WooCommerce: by WP Desk – 2.37.15
Yoast SEO: by Team Yoast – 19.11

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #5 – /shop
Cart: #6 – /cart
Checkout: #7 – /checkout
My account: #8 – /my-account
Terms and conditions: ? Page not set

### Theme ###

Name: Bare bones for Divi
Version: 1.0
Author URL: https://www.divithemeexamples.com
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.14.9
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-12-08 19:43:02 -07:00
Options: ?
Notes: 54
Onboarding: completed

### Action Scheduler ###

Complete: 4,537
Oldest: 2022-11-07 02:21:41 -0700
Newest: 2022-12-08 02:11:10 -0700

Failed: 124
Oldest: 2022-03-11 13:19:21 -0700
Newest: 2022-09-27 01:54:47 -0600

Pending: 4
Oldest: 2022-12-08 10:57:53 -0700
Newest: 2022-12-08 22:50:01 -0700

### Status report information ###

Generated at: 2022-12-08 02:12:30 -07:00
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Hello,
We’re not fully following what you want us to do.
The issue is that they are only duplicated on Facebook and only listed once in the product catalog. So we can not remove one of the products that are duplicated since they’re only showing up once in our product catalog.
Thank you!

• This reply was modified 1 year, 11 months ago by jfblanc.

Hi Caleb,
Yes, I’m using the WooCommerce core paypal standard method.
I already tried changing to the Twenty Sixteen Theme and disabling all the plugins but it still won’t work ??
How can I detect what is conflicting with WooCommerce? ??
Thank you for your help!

I read that FAQ before posting, but didn’t help me much ??

Thank you for your help! I just found out that my domain was being redirected to an empty default page.

Thank you so much for your help!
I tried deactivating the plugins and changing the theme and that didn’t work…
I also checked and siteurl/home are both https://westroot.com ??

Any other ideas I should try?
Thank you so much!