jewalker

Ok, thanks for your quick response.

Best regards,

Jane

Thank you Gilbert. I did that and it’s now resolved.

Best regards,

Jane

Hi Hannah,

I have created a temporary login link using the plugin you suggested. How can I send that to you securely?

Thanks,

Jane

Hi Hannah,

The tabs are on this page https://ecourses.windmilltraining.co.uk/courses/ncfe-level-3-award-in-education-and-training/lessons/understanding-roles-and-responsibilities-in-education-and-training/topic/the-role-of-the-teacher/

It seems that you need to be logged in to see the problem. I am just waiting for confirmation that it’s ok to provide the login.

I will get back to you soon.

Thanks,

Jane

Sorry, I forgot that I had 2 versions. Now it’s working fine.

Many thanks,

Jane

Thanks for replying. I tried clearing my iPad cache but the background is still clear instead of white with transparency.

Thank you for diagnosing the issue. I will do that.

Best regards,

Jane

Apologies, I was not in the Item settings / lightbox settings. I’ve changed it there and it works! Thanks so much for your patience.

Jane

Hi GalleryCreator,

The opacity slider is furthest to the left but I am still not seeing a clear background?

Thanks,

Jane

Thanks for your suggestion. I tried that but it’s still showing transparency/opacity.

Thanks, that’s very helpful. I will try adding recaptcha.

Hi @alexandrubodea,

Thank you so much for your clear explanation – it worked.

Jane

Hi Adam,

Thank you so much for your time. I used a different email to test with and it works.

Yes, I was using an email address that had previously been subscribed to Mailchimp.

Best regards,

Jane

Thank you.
https://drive.google.com/file/d/17S6E4GgBJUznodWWQphc5LDjx6F3uuIe/view?usp=sharing

Thanks, that now displays well on both websites ??