JessicaSR

Same here, not running the encryption add-on.

Great – we’ll check it out. Thanks for your help!

We were using a combination of Verisign, standard Paypal and Emerchant.

Right, that is what we are struggling with – we are on PayFlow Pro now and lost all of our line item descriptions on the reports.

Ha. OK, my apologies. We added two plugins at once. So then I assume we would see the results of this plugin on our actual PayPal report?

When we added the plugin it created an additional tap in WooCommerce – Order Export. That is where we are downloading the report from. It is not affecting our PayPal account at all so I assume all of the information is being pulled from WooCommerce Orders.

Yes, logging is enabled. Below is a sample report I pulled. The highlighted order a coupon code “needs to pay” was applied that zeroed out the price, but that information is not reflected anywhere.

https://alexandria.sportrock.com/wp-content/uploads/2016/02/samplelog.csv