Jesse Pollak
Forum Replies Created
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Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Blank Screen when setting upCould someone open up their JS console and send a screenshot please?
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Changed Phone & can't login anymoreHave you deactivated your device at getclef.com/lost? Once you do that, you’ll be able to reactivate on a new account.
If you’re still having issues, email us at [email protected]!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Blank Screen when setting upWhat version of WordPress are you using? Can you open up your JavaScript console and see if there are any errors?
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Blank clef-box on wp-adminThis is very strange — it doesn’t work in incognito mode? Can you check if you have any Chrome Extensions enabled in Incognito Mode?
Can you also open up the JavaScript console and see if there are any errors?
Thanks!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Stylesheet not being addedIf this is still an issue, please share the zip file & information mentioned above — I’m closing this thread, so please reopen!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Setup screen is blankGlad to hear upgrading fixed the issue —?we’ll bump our supported version to 3.6! Thanks!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Internal Server ErrorAwesome!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Internal Server ErrorMerry Christmas! Sorry about the issues ??
Shouldn’t be an issue with WordPress 4.1, we’ve seen all good there. Do you have access to your PHP error log and if so could you check if anything is showing there?
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Login OptionMarking this issue as resolved —?let us know if you have any other questions!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Remove Clef Login Button in FrontendGive this a go in the new release and let us know if the issue isn’t resolved!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Signing up problem!Marking this closed at it’s a duplicate!
Marking this as closed, if you’re still having issues, please let us know!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Signing up problem!We resolved this!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] app for windowsphone 8.1Right now, a Windows Phone app isn’t in the short term plans. That may change, but it’s at least 6 months out. If it helps, we have some tips on using Clef with a userbase where some users don’t have the app here.
This issue was fixed in 2.2.7 — can you update and verify that we’ve solved the issue? Please reopen if you’re still seeing problems.