Jesse Pollak
Forum Replies Created
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Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Not Responsive/Mobile FriendlyThis is something we’re working to improve — thanks for the feedback!
Hi, if you’re still having this issue, can you please reopen? Thanks! Jesse
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Can't login – repeating login screenSometimes we have conflicts with other plugins that cache the login page. If you’re still having this issue, please email us at [email protected] and we can help you out!
Jesse
Forum: Plugins
In reply to: Clef plugin continuously updatingUpdate: we released a new update, 2.3.3, with no changes, but it seems to have cleared the issue.
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] languageHi! If you’d like to help us with translation, there’s still a lot of work to be done. You can help here: transifex.com/projects/p/clef/.
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Don't allow visitors to register with clefHi, if you’re still having issues, please reopen this issue or email us at [email protected]!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Got locked out of Clef-enabled sitesHi, if you’re still having issues, please reopen this issue or email us at [email protected]!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Clef not recognizing the log on animationHi, if you’re still having issues, please reopen this issue or email us at [email protected]!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] can't loginHi, if you’re still having issues, please reopen this issue or email us at [email protected]!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] No auto logout anymoreHi, if you’re still having issues, email us at [email protected]!
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Some QuestionsHi!
1. Yes!
2. You can reactivate on a new phone and all your accounts will transfer oer.
3. We’re not sure!
4. Unfortunately, we can’t help with individual plugin conflicts, sorry!Best,
JesseForum: Plugins
In reply to: [Clef Two-Factor Authentication] Clef Not Working (Needs Setup)Glad to hear it Martin, sorry about the issues — we’re always working to make it better!
Jesse
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Clef Not Working (Needs Setup)Do you have FTP access to the site? If so, you can get around that.
Jesse
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] Clef Not Working (Needs Setup)Hey Martin, we seem to have missed your chats – really sorry about that! What was the original email you used to sign up? If you deactivate at getclef.com/lost, then deactivate the account on your phone, you should be able to walk through this guide to get the phone re-setup with the old email!
Let me know if that works.
Jesse
Forum: Plugins
In reply to: [Clef Two-Factor Authentication] No auto logout anymoreAh, I see — are you on Android or iOS?