Hey DawnMG,
I’m so sorry about this and the delay on getting back to you. For some reason, we didn’t get a notification when this was posted.
In your settings, did you enable the “Disable passwords for all users option?”
I’m sure we can get this fixed for you, sorry about the delay. If you’re around, I’d love to help you out in our support room or over email ([email protected]).
Sorry again,
Jesse