Jesse Pollak

Hey @egoruk — this is expected behavior. Unfortunately, Clef only supports logging into a single browser at a time right now.

Best,
Jesse

The user switching functionality isn’t something that Clef provides. If you’d like to have multiple user support, you can use a plugin like User Switching.

Hi, can you try going into the settings and disabling the shortcode enable setting? That should fix this caching issue. Thanks!

Hi! Can you try going into the settings page and deactivating the shortcode enable setting? Thanks!

Hi! This looks unrelated to Clef and instead looks like it’s being caused by WPLoginTimeout plugin. Have you reached out to their team for support?

Thanks!
Jesse

Hi! We have a beta release of v2.5.1 that we’d appreciate you testing. If you have a moment, would you go here and download the wpclef.zip plugin, install it, and let us know if there are any issues?

Thank you for your help!

Cheers,
Jesse

Hi! We have a beta release of v2.5.1 that we’d appreciate you testing. If you have a moment, would you go here and download the wpclef.zip plugin, install it, and let us know if there are any issues?

Thank you for your help!

Cheers,
Jesse

Hi! We have a beta release of v2.5.1 that we’d appreciate you testing. If you have a moment, would you go here and download the wpclef.zip plugin, install it, and let us know if there are any issues?

Thank you for your help!

Cheers,
Jesse

Hi!

We’ve identified the issue here —?it was caused by a change in interface on a dependency that could be shared with other plugins and affects users that have certain combinations of plugins installed.

We’ve pulled the 2.5.0 update from www.remarpro.com and are working on a fix, shipping Monday as v2.5.1. In the meantime, if you are affected, you should delete v2.5.0 of the plugin manually and install v2.4.1 from the plugin repository. If you have any issues, please email [email protected] and we will help you resolve them.

You can follow our progress on this issue at status.getclef.com, thank you for your patience and sorry for the issues.

Hi!

We’ve identified the issue here —?it was caused by a change in interface on a dependency that could be shared with other plugins and affects users that have certain combinations of plugins installed.

We’ve pulled the 2.5.0 update from www.remarpro.com and are working on a fix, shipping Monday as v2.5.1. In the meantime, if you are affected, you should delete v2.5.0 of the plugin manually and install v2.4.1 from the plugin repository. If you have any issues, please email [email protected] and we will help you resolve them.

You can follow our progress on this issue at status.getclef.com, thank you for your patience and sorry for the issues.

Hi!

We’ve identified the issue here —?it was caused by a change in interface on a dependency that could be shared with other plugins and affects users that have certain combinations of plugins installed.

We’ve pulled the 2.5.0 update from www.remarpro.com and are working on a fix, shipping Monday as v2.5.1. In the meantime, if you are affected, you should delete v2.5.0 of the plugin manually and install v2.4.1 from the plugin repository. If you have any issues, please email [email protected] and we will help you resolve them.

You can follow our progress on this issue at status.getclef.com, thank you for your patience and sorry for the issues.

Thanks for the report and really sorry about the issues…we’re trying to track down what the issue is here. If you reinstall Clef, does the error show up or was it only on install?

Thanks!
Jesse

@jollytime — do you think you could give me admin access to the site? My email is [email protected].

Thanks!

Resolved, thanks!

@engagecommerce thanks for the information. if the error isn’t happening that won’t be helpful. you weren’t by any chance using a non-administrator account for the install were you?

@markcross when you say you “made an invite to a ‘super user’, what exactly do you mean? do you mean that you invited a super user to use Clef? or that you logged in as a super user and were able to set it up? Thanks!