jeremychow

So if I remove that, it affects how any other shipping plug-ins work. So all the other prices are incorrect now. Is there a setting to adjust tax in the plug-in?

200g

Strange – they appear to be working now. They didn’t previously show. I’ll close the ticket now. Thanks.

Yep, plugin is up to date. No entries in PHP log as far as I can see.

Apologies – I’ve solved it now. My team had inadvertently created one-off custom attributes which was causing the holes in the data.

Solved!

Thanks again.

I believe I am using the built-in attributes in Woocommerce.

What I have found after further investigation is that the field does appear for some products, but not for others – even when the data is there and displaying correctly.

Lastly, I don’t appear to have that box displayed on your support site, so instead I went into the uploads folder via FTP and there are no logs uploaded there.