Brogaard

Okay, so as I understand you, the bulk feature may not be flawless. You’ll have to go into each order and click ‘Complete’.

In that respect, it would be great to have an extra column in the order list which contains capture status – quite important to be 100% of getting the payment.

Do you perhaps have a suggestion to make a SQL query direct on the database for the same purpose?

thx.

Well, got interesting. In short, in Scandinavia it’s exptected that you don’t withdraw prior to shipment (rules set by Ombudsmanden).
There are, to my surprise, no common EU regulations on this.
Credit card companies however do apparently have rules: https://www.answers.com/Q/Is_it_legal_to_charge_a_credit_card_before_shipping_the_product

—

Order notes for ex 1: https://www.screencast.com/t/0m35PQLmp
Just nothing happens when status = Completed.

Order notes for ex 2: https://www.screencast.com/t/9HywNQCq4
I Captured this nov 22 manually via the eye-icon since the plugin apparently did nothing after order was Completed on nov 16 (see green dates)?

Roger that ??

I’ve looked here: https://docs.paymentplugins.com/wc-stripe/config/#/admins?id=capture-an-order

It says, “Order status is set to completed – plugin attempts to capture the charge.”
This is actually what I presumed your plugin does. However, why does it sometimes fail?

And does this mean, that I have to enter order edit mode and see if Capture has been successfull? And then click the eye-icon to manually Capture.

I really hope I’ve missed something here otherwise it’s not reliable and would cost us many hours of double checking.

Hi, I’ve set the gateway to Authorize because it’s not legal (in the EU) to capture prior to dispatch / during the customers checkout proces.

However I thought that when you click on completing the order (when ready to send the order) in WooCommerce it will then automatically Capture – doesn’t it? If not, can it be setup to this automatically?

When looking back on most of our orders they are in fact captured by just completing the order but some are not. This is why I asked about the eye-icon. So it seems it’s not consistent?

Hi, are you positive that this should be working? How should we go forward?
Thx.

Yup, post types was already set. But I changed to danish at the top, created new size guide and chose the (danish) category but is still not displaying.

Then I selected all categories just to make sure but still no display. I hope it’s not a Theme issue. If you’ll like I’ll give you admin access?

Thx for your quick reply.
All products are already translated (automatically with WPML) including the categories. I guess the new size charts are not picked up in danish since I can’t select the danish categories when creating new chart (only the english ones are visible)?

I’ve opened a ticket in pro-support regarding draft products error (1) in my above list.

Many thanks. Works now:)
I just expected to see Tags as a predefined attribute in the drop-down box, which is why I thought is wasn’t there.

Regarding the draft-error: should I open a ticket in your pro-support in order for you to get login or can you do without?

Hi, could you please upload pictures again – they don’t show up on prnt page. Thx.

If you need access please let me know ??

Yes, that’s the tags I was looking for. But not as a filter function but as an attribute in the feed configuration. When I make a feed with tag filter the tags are not included in the feed just like categories are. Is that not possible?

Thx.

Hi Rafi

1. I’m afraid the drafts are still there (I didn’t touch the drafts prior to the feed generation). I just did a purge (due to Litespeed Cache) and updated the feed again. Same result: https://ambassador1867.com/wp-content/uploads/rex-feed/feed-4830.xml (draft product is e.g. 20295-25, https://ibb.co/3FvBkBR ).
I hope you can clarify.

2. Great. Looking forward to that ??

3. And how do I add WooCommerce product tags. Can’t find it on the selection list.

Thx.

• This reply was modified 3 years, 1 month ago by Brogaard.

Thanks for getting back and the tip even though not directly supported.
Have a nice one.