Jennifer
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] include page description into event descriptionHello,
Thanks for reaching out! It sounds like customizing the single-event.php template may be your best bet here. For information on how to do that, I would recommend taking a look at our themer’s guide, which has a lot of great info on customizing our plugins.
I hope that helps!
Forum: Plugins
In reply to: [The Events Calendar] Day DisplayHi Kayley,
Thanks for reaching out! It looks like you’re looking to use the Events List widget, which does come with the free version but is displayed differently (the way you are wanting it to display) in the Pro version (see this article).
I’m sorry I don’t have a better answer for you here, but I hope that helps clear things up!
Forum: Plugins
In reply to: [The Events Calendar] How add additional fields in event-list-widgetHello,
Thanks for reaching out! It sounds like you are using the Pro version of our plugin (since you are using additional fields). Per WordPress forum guidelines, we are actually not able to provide support here for premium plugins.
Could you please post this question in our Events Calendar Pro forum? We’ll be happy to help you out with this over there!
Forum: Plugins
In reply to: [The Events Calendar] How to change page text color and fontHello,
Thanks for reaching out! It sounds like your best bet here would be to add some CSS (see this article), but I would also recommend taking a look at this article on stylesheets and page templates. Adjusting those settings will often help greatly with styling issues, as different themes can display our event pages very differently.
I hope that helps!
Forum: Plugins
In reply to: [The Events Calendar] Move Enable event viewsHello,
Thanks for reaching out! You can definitely edit the default views – I would recommend taking a look at our themer’s guide, which has some great info on customizing our plugins and instructions on how to edit the default templates.
I hope that helps!
Forum: Plugins
In reply to: [The Events Calendar] set variable within single-event.phpHello,
Thanks for reaching out!
I am not exactly sure what you are trying to do here, but we are limited in the amount of support we can provide for customizations, especially here in the .org forums.
I would recommend taking a look at our themer’s guide, which has some great info on customizing our plugins, as well as this post with more information on some of our functions. You can also browse our premium forums to see if another user has posted about a similar topic.
I hope that helps!
Forum: Plugins
In reply to: [The Events Calendar] CSV import not workingHi Hank,
I’m sorry to hear you’re running into this issue. I would recommend taking a look at our formatting guidelines to make sure your CSV has been formatted correctly, and this post from another user on a similar issue may be useful to you as well.
I hope that helps!
Forum: Plugins
In reply to: [The Events Calendar] Events page not loading on front endHello,
Thanks for reaching out! I’m sorry you’re running into this issue.
Testing for conflicts with your theme and plugin is always a great first step when troubleshooting. Our?knowledgebase?is also a great place to start looking for answers, and you can also browse our premium forums to see if someone else has posted about a similar issue.
I hope that helps!
Hello there,
I believe this thread was already answered over in our own forums, but I wanted to post a reply here as well.
Per www.remarpro.com guidelines, we are actually not able to provide any support here for our premium plugins. For future reference, please direct all inquiries related to our premium plugins to our premium support forums, and we’ll be happy to help you over there!
Thanks!
Hi Tony,
I’m glad to hear you got this figured out!
While we do our best to monitor these forums weekly to check for bug reports, our support resources our mainly focused on our premium forums. If you have a premium license, please login and post your question over there, and we will be happy to help you in greater detail!
Thanks,
Jennifer
Forum: Plugins
In reply to: [The Events Calendar] Calendar View isn’t showing events?Hello,
I’m glad to hear you got this figured out, and thanks so much for posting your answer here for other users to see!
For future reference, we do try to review these forums here on .org weekly to check for bug reports, but we are not able to provide support here for our premium plugins, per www.remarpro.com guidelines. However, as a premium license holder, you have access to our premium support forums, where we provide more in-depth support than we are able to here.
If you run into any more issues or have any questions, please post them over there, and we’ll be happy to help you out! Good luck on your stylesheet!
Thanks,
Jennifer
Forum: Plugins
In reply to: [The Events Calendar] Install Issue / plugin dashboard menu not displayingHey there,
I’m glad to hear you’re liking the plugin so far and were able to find a solution, and thanks for posting it here! That is always helpful to other users who might be experiencing the same issue.
Cheers!
Hello there,
Thanks for reaching out!
Our themer’s guide has some great info on making customizations like this to our plugins, and I think this post with a similar solution should be helpful to you as well!
Forum: Plugins
In reply to: [The Events Calendar] Add Whitespace to the top of the pageHello,
I’m glad to hear you found a solution here! Another method would be to use some custom CSS to add some padding/margins.
Thanks for posting your answer for other users to see!
Forum: Plugins
In reply to: [The Events Calendar] Calendar Wednesday & Thursday squeezed togetherHello,
Thanks for reaching out!
I would recommend changing between stylesheets under Events > Settings > Display to see if that makes a difference.
If none of those stylesheets fix this for you, you can always add some custom CSS, but I think this post on changing the day names to abbreviations will also be helpful for you here.
I hope that helps!
Please keep in mind that while do our best to monitor these forums weekly to check for bug reports, our support resources our mainly focused on our premium forums. If you have a premium license, please login and post your question over there, and we will be happy to help you in greater detail!