jensvn

Yes, I am using TrackShip and have setup the tracking page. When I manually entered the tracking code for a previous order, the link took me to the tracking page on our website, but now that the tracking code is uploaded automatically, the link is going to the cjpacket website…

• This reply was modified 3 years, 11 months ago by jensvn.

Hi

Thanks, it’s working, but I have a different problem now. The tracking number is uploaded 3 times and the link is going to the cjpacket.com tracking page in stead of the tracking page on our website. How can I fix this?

Screenshot: https://www.dropbox.com/s/oj2asxgr25cocdx/advancedtracking.JPG?dl=0

Thanks in advance

Here you go: https://www.dropbox.com/s/f0rbrg8jj4gf7uj/cjpacketprovider.JPG?dl=0

Hi

Thanks for your quick answer!

The provider name that was entered by CJ is “CJPacket Ordinary”, so I have entered this value in the Custom API Name field for the CJPacket provider. However, I’ve now received a new order and the mapping doesn’t seem to be working. It still just says “CJPacket Ordinary” in the order details. Did I do something wrong?

Thanks in advance

Jens