Jens De Beule
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Can’t see the wp-installation folders in FTPDear elisa85
Thank you for reaching out to the support forums! I have taken a look at your problem and website mentioned with your question. It seems like your website is showing just fine to the common visitor. No panic! We can solve this together.
The wp-config.php file
The general purpose of this file is that your installation can connect to the required instances (e.g. databases). As if your website is showing fine that shouldn’t be the problem.Access permissions
The inconvenience that you can’t see the wp-conifg can be because you don’t have enough permission in your FTP-account given by the server administrator or your hosting provider. Same explanation is coming to terms at the server refusing you to upload images.Installation
To resolve this problem I have to know if you have installed WordPress trough a one-click installation platform or downloaded and installed it by yourself. I could help you more fluently if you are able to provide some screenshots of the errors you are getting.I would ask you kindly to provide me with the asked information to ensure a quick and effective solution to your problem.
Forum: Fixing WordPress
In reply to: Storefront – Logo and NavbarDear enrico1111
Thank you for reaching out to the support forums! I have taken a look at your problem and website mentioned with your question.
Your logo
I was able to determine that the source image used for your logo has this dimensions: 435x110px. Therefore if you stretch the image, it looks blurry. I would recommend you to take a look at your WP-media file of the image used, maybe you accidentally cropped it or a plugin on your install is limiting the dimensions of your images.Your navigation bar
For your second problem I have written a general little sample code to center navigation bars. You can take a look at the architecture of it and apply this to your website.CSS
#nav { text-align:center; } #nav li { display:inline; } #nav a { text-decoration:none; padding:0 30px; /* variable width */ }
HTML
<ul id="nav"> <li><a href="#">Menu 1</a></li> <li><a href="#">Menu 2</a></li> <li><a href="#">Menu 3</a></li> </ul>
I’m hoping this will solve your problem. Don’t hesitate to reply if you need further assistance.
Forum: Fixing WordPress
In reply to: Transfer WP SiteDear beriggio
Thank you for reaching out to the support forums! I have taken a look at your problem and website mentioned with your question. It seems like it’s just a matter of URL-corruption. Good news! We can handle that together!
First let me explain a few things on the WordPress-media feature
When you upload an image to your WP-media it saves locally on your server and a direct URL to the image is also stored in the database. For example if you upload an image of a clown to your website, the clown is saved locally and a link to it is stored in the database (e.g. https://example.com/clown.png).Cause of your problem
When you migrate your website – even though you backup your files and database – the clown-URL that is stored in the database keeps untouched when you upload everything to your new server.Facts
Your website https://www.hotel-tekstil.com is requesting images from tehuca.com, which is – as I assume – your original server. As if this server is not existing anymore, images could not be resolved.My advice
I strongly recommend you to login to your WP-Dashboard and check your theme preferences. There must be several media fields (e.g. logo) that is still requesting images from your previous server.I’m hoping this will solve your problem. Don’t hesitate to reply if you need further assistance.