jennifer104

Thanks SO much! I was pulling my hair out. Do I need to leave that code in for now? Can I start to reactivate my plugins as well or could there still be an issue with the plugins?

That worked!!

Wait I messed that one up. I missed the “define.” Trying again.

I get this error now: Parse error: syntax error, unexpected ‘,’ in /home/swappsee/swappsee.com/wp-config.php on line 99

Should I add the code above the required_once line or in front of it?

I just went in to make the adjustment using PHPmyadmin and the Option value for active plugins was already “a:0:{}” as described in the instructions.

Any other suggestions? Something else must be going on. I’ve literally done everything listed.

I reset it using my FTP login with Filezilla.

I followed these instructions:
Via FTP or your host’s file manager, navigate to the wp-contents folder (directory)
Via FTP or your host’s file manager, rename the folder “plugins” to “plugins.hold”
Login to your WordPress administration menus (/wp-admin)
Via FTP or your host’s file manager, rename “plugins.hold” back to “plugins”

Yep! I’ve done everything on this list. I don’t know where to go from here.

-flushing any caching plugins you might be running, as well as server and/or browser caches.
-deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read https://bit.ly/UhpkLl if you need help). Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old (read https://bit.ly/WMrMM5 for more information on mu-plugins)
-switching to the Twenty Eleven theme to rule out any theme-specific problems. If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentyeleven. That will force your site to use it.
-manually upgrading. When all else fails, download a fresh copy of the latest.zip file of 3.5 (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first: https://bit.ly/RbU5qG

Esmi– can you please help? I don’t know what else to do here. I can you login credentials if that will help.

No errors. The window to add media just doesn’t pop up. I’m able to add media directly to the media library– just nothing happens when I click add media in a page or post.

If I hover over the add media button– in the bottom of my browser, I can see that it’s linked to: “www.swappsee.com/wp-admin/post-new.php#”
But when I click on it, I get nothing.

Dreamhost

Hi Josh

As I mentioned in my original post, I already have deactivated ALL of my plugins. Nothing is currently active.

I didn’t mention in my post, but I also deleted my cache as well and also tried to run from IE (i use chrome.) That also didn’t work.

This is so frustrating!I’m at my wits-end. I have been trying to fix for the past 4 hours and have followed every instruction posted.