jenneycs

Hi @networka,

As you have mentioned you have pro version, please email us directly at support center. You can find the email in our license portal where you have downloaded the pro plan or in our website. One of our experts will help you ASAP to fix your issues. Please make sure you send email at the support email not in any other address.

Thanks

@angusbeef0

I have reviewed our support ticket records but could not find any ticket associated with the email address you registered on our portal. Could you kindly resend your inquiry to our support email? Please ensure that it is sent from the email address you used when making your purchase or mention it if query sent from different email.

Best Regards

HI @angusbeef0 ,

Thank you for your query. As you have said you have pro plan, could you please reach out to our support via email? One of our experts will take care of the issue ASAP.

Best Regards

Hi @bramvds,

Thank you for reaching out to us.

It appears to be a technical issue. Our engineers will investigate the matter, and if an issue is identified, it will be addressed in the next release.

Best Regards

Hi @deadparrotsoftware,

Thanks for your opinion. It is not true that the free version is ineffective. Although the free version has limited features, it successfully fulfills its purpose. We offer a wide range of features for database replacement. You can undoubtedly make permanent replacements in your database using the free version.

It appears that @maudke has overlooked the pro features. To replace items in the database, you need to uncheck the ‘dry run’ option. For safety, this option is checked by default. When enabled, it provides detailed reports and a look to pro-features, allowing you to replace items easily, either individually or in bulk. When using the free version, simply close the reports once you are satisfied with the results, uncheck the ‘dry run’ option, and click the ‘Replace’ button. This will permanently change the desired items in the database. Also you can check our documentation for more detail.

Hi @afreshup,

Apologize for the inconvenience. We were down due to the internet issue nationwide last 1 week.

Please contact our support directly via chat or email. We will resolve your issue or you will get full refund without any hesitation.

Best Regards

Hi @todga,

Thanks for reaching out to us. Please check the following instruction to remove footer credit.

1. Open your website, right-click, and select “View page source.”
2. When the source code appears, search for the term “Weaver Xtreme Theme.”
3. Once you find the tag, copy the entire tag.
4. Go back to your WordPress dashboard and create a new rule by selecting “Add new rule.” Choose “Regular Expression – Managed” as the rule type.
5. Click the “Add Rule” button to finalize the process.

Refer to the following screenshot for guidance.

https://prnt.sc/8RfxQ4QvrPc1

https://prnt.sc/9IqWDXzxNa4l

https://prnt.sc/6rwGij4VCb_Y

https://prnt.sc/Ldi9INghTJrF

Since the footer credit is hard-coded into the theme files (most of the themes), you can’t permanently replace it without developer skills. However, this method allows you to remove it from the website as if it were removed permanently.

You can follow the same instructions for all the other themes you’ve mentioned.

If you need further assistance, please contact our support team directly with your issues, and one of our experts will resolve your problem immediately.

Hi @hyperfocus2012,

Thank you for reaching out to us. The plugin has undergone significant updates over the past year. Please ensure that both the free/standalone and pro versions are updated to the latest release. Combining old and new versions will not work.

If you need further assistance, please reach out to our support team directly or via email.

Regards

Hi @todga

We have 2 types of replacement options. Permanent and masking. To get a specific direction or replacement rules type please reach out our support directly via email. They will resolve your issue.

Regards

Jenney

@lucignolo76

Thanks for your waiting. There can be different issues due to the hosting plans. Please send an email directly to our support email to get a easy resolution.

Regards

Jenney

Hi @ronke47,

Thank you for reaching out to us. You should see something like this – https://ps.w.org/real-time-auto-find-and-replace/assets/screenshot-7.png?rev=2384953 If you are unable to view this popup, it indicates that there is a conflict between your website and the plugin’s code. This conflict could involve JavaScript, jQuery, or CSS.

Please enable the debugging option in your browser and activate debugging in the WordPress configuration file to check for any background issues.

If you require further assistance, please contact our support team via email for more personalized help.

Thanks

Hi @russellcardiff,

Thank you for reaching out to the forum with your question.

This feature is unavailable in the free version due to a limited number of table selections. We may release this feature in the near future. But right now it requires manual selection.

Regards

Hi @ms416,

Of course you can run ‘Dry run’ option on free version.

The?dry run?feature is always?free; it has been?free?from the beginning. With it, you can see exactly what will be replaced, including database columns, row’s id etc. This feature is very useful for free version.

Regards

Hi @hunter44,

There are a bit of correction.

The dry run feature is always free; it has been free from the beginning. With it, you can see exactly what will be replaced, including database columns, row’s id etc. This feature is very useful for free version.

On the other hand, for ‘Advance Regular Expression (multiple lines at once / code blocks )’ feature; you need the pro version.

Hope this helps!

Regards

Hi @hunter44

Thanks for reaching out to us. Please check the documentation for more about it. – https://t.ly/1P-ch

Regards