jenchurch

Same issue with crashing the backend of my site. I just deactivated the BackWPup plugin from the cpanel file manager and the backend was restored.

Also received an email from WordPress with the following error details:

WordPress version 6.5.3

Active theme: Blocksy Child (version )

Current plugin: BackWPup (version 4.1.0) PHP version 8.2.18

Error Details

=============

An error of type E_ERROR was caused in line 808 of the file /home/smithm/public_html/wp-content/plugins/backwpup/inc/class-admin.php. Error message: Uncaught Error: Class "Inpsyde\BackWPup\Infrastructure\Restore\Restore" not found in /home/smithm/public_html/wp-content/plugins/backwpup/inc/class-admin.php:808

Stack trace:

#0 /home/smithm/public_html/wp-content/plugins/backwpup/backwpup.php(154): BackWPup_Admin->init()

#1 /home/smithm/public_html/wp-content/plugins/backwpup/backwpup.php(176): BackWPup->__construct()

#2 /home/smithm/public_html/wp-includes/class-wp-hook.php(324): BackWPup::get_instance('')

#3 /home/smithm/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)

#4 /home/smithm/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#5 /home/smithm/public_html/wp-settings.php(550): do_action('plugins_loaded')

#6 /home/smithm/public_html/wp-config.php(77): require_once('/home/smithm/pu...')

#7 /home/smithm/public_html/wp-load.php(50): require_once('/home/smithm/pu...')

#8 /home/smithm/public_html/wp-admin/admin.php(34): require_once('/home/smithm/pu...')

#9 /home/smithm/public_html/wp-admin/post.php(12): require_once('/home/smithm/pu...')

#10 {main}

? thrown

Hi @maybellyne Thank you for replying. The urls are built using Toolset Blocks which allows you to create custom searches for any content type — in this Virginia url example, the page is returning the following:

• the custom field information (acreage)
• from the custom post type (lakes)
• from a specific taxonomy (virginia&lid=6444) ‘lid’ is a cross reference to taxonomy ID
• and sorting them in numerical order

There are roughly 650 location taxonomies and 6 custom fields of info needed to display. This equals the 3900 urls that I’d like to make sure get indexed.

So I guess you can say that
https://lakelubbers.com/largest-lakes-by-acreage/?lakes-in=virginia&lid=6444
is a search result of the PAGE
https://lakelubbers.com/largest-lakes-by-acreage/
which essentially has all the lakes in the CPT.

Is there a solution to add this type of url to a sitemap?

• This reply was modified 3 years, 3 months ago by jenchurch.
• This reply was modified 3 years, 3 months ago by jenchurch.

I have solved this issue. Even though the cPanel server information showed this sites PHP version was 5.6.30, it was actually set to 5.2 when you went to the PHO module deeper in the cPanel. It seems a ‘patch’ that some hosts use really don’t do the full upgrade like it should.

The theme I was using on this design (Dynamik Gen) required PHP 5.3 or higher. Once I upgraded this everything worked fine. I had this same issue on my https://airportparkinghelper.com website that uses the same theme and I had forgotten about it until now. Thanks for all your help.

Thanks Cory. I tried to manually go to the wp-admin page after getting the initial error but it turns up only a blank white page. Nothing ever shows up. Maybe I should try disabling plugins via cpanel to see if I can get at least the login page to show up?

I had to put the site back to previous state while I try to figure this out. I will try again tomorrow and put in a ticket if it still does that.

yes, I would! I was really excited about the way I could do buttons with this plugin and then disappointed when I couldn’t get it to work. How do I get the beta version? My email is [ redacted, support is not offered via email, Skype, IM etc. only in the forums ]

The host company got back with me and they said this:

gs version is 8.70

==
root@goron [~]# gs -v
GPL Ghostscript 8.70 (2009-07-31)
Copyright (C) 2009 Artifex Software, Inc. All rights reserved.
==

I am going to ask them to update it… as the latest version is 9.16
If they do update, do I just delete the current thumbnails and regenerate them?

Also the settings in the plugin indicate ” Your server is not configured to run Imagick.”

Hi Dan- Thanks for responding. The SSH access is not something I am familiar with so I will contact the hosting company and report back. Here is the info at the bottom of the Advanced tab, let me know if this is not what you wanted:

[ Moderator note: Code fixed, please wrap code in backticks or use the code button. ]

Array
(
    [thumber] => Array
        (
            [thumbs] => Array
                (
                    [3445] => Array
                        (
                            [timestamp] => 1436543712
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Amherst-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Amherst-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3446] => Array
                        (
                            [timestamp] => 1436543716
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Baywood-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Baywood-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3447] => Array
                        (
                            [timestamp] => 1436543719
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Bedford-Ranch-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Bedford-Ranch-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3448] => Array
                        (
                            [timestamp] => 1436543722
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Boulder-Brook-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Boulder-Brook-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3449] => Array
                        (
                            [timestamp] => 1436543724
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Cardinal-Hill-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Cardinal-Hill-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3450] => Array
                        (
                            [timestamp] => 1436543728
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Dogwood-Hill-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Dogwood-Hill-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3451] => Array
                        (
                            [timestamp] => 1436543731
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Feldspar-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Feldspar-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3452] => Array
                        (
                            [timestamp] => 1436543734
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Franklin-Cape-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Franklin-Cape-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3453] => Array
                        (
                            [timestamp] => 1436543737
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Gladdy-Branch-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Gladdy-Branch-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3454] => Array
                        (
                            [timestamp] => 1436543740
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Little-Creek-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Little-Creek-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3455] => Array
                        (
                            [timestamp] => 1436543744
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Morganfield-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Morganfield-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3456] => Array
                        (
                            [timestamp] => 1436543746
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Peaks-View-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Peaks-View-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3457] => Array
                        (
                            [timestamp] => 1436543749
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Roberts-Ridge-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Roberts-Ridge-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3458] => Array
                        (
                            [timestamp] => 1436543752
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-Sleepy-Hollow-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-Sleepy-Hollow-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3459] => Array
                        (
                            [timestamp] => 1436543756
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Home-The-Leesville-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Home-The-Leesville-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3461] => Array
                        (
                            [timestamp] => 1436544537
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Dock-Hickory-Cove-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Dock-Hickory-Cove-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3463] => Array
                        (
                            [timestamp] => 1436544669
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Garage-Blackwater-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Garage-Blackwater-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3464] => Array
                        (
                            [timestamp] => 1436544673
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Garage-Halesford-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Garage-Halesford-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3466] => Array
                        (
                            [timestamp] => 1436544676
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Garage-James-River-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Garage-James-River-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3468] => Array
                        (
                            [timestamp] => 1436544789
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Shed-Goose-Creek-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Shed-Goose-Creek-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                    [3469] => Array
                        (
                            [timestamp] => 1436544792
                            [thumb_url] => https://www.shopcapps.com/wp-content/uploads/2015/07/Shed-Stony-Fork-Plan-thumb.png
                            [thumb_path] => /home/shopcapp/public_html/wp-content/uploads/2015/07/Shed-Stony-Fork-Plan-thumb.png
                            [thumber] => Array
                                (
                                    [0] => DG_Thumber
                                    [1] => getGhostscriptThumbnail
                                )

                        )

                )

            [gs] => /usr/bin/gs
            [active] => Array
                (
                    [av] => 1
                    [gs] => 1
                    [imagick] =>
                )

            [width] => 280
            [height] => 364
            [timeout] => 90
        )

    [gallery] => Array
        (
            [columns] => 2
            [descriptions] => 1
            [fancy] => 1
            [order] => ASC
            [orderby] => name
            [relation] => AND
            [limit] => -1
            [mime_types] => application,video,text,audio,image
            [new_window] => 1
            [post_status] => any
            [post_type] => attachment
            [attachment_pg] =>
        )

    [css] => Array
        (
            [text] => div.document-icon img{
  width: 100%;
  max-width: 100%;
  border: none;
  margin-bottom: 0!important;
}

div.document-icon a {
    font-size: 15px;
    line-height: 12px;
}

div.document-icon {
    margin: 5px 0 30px;
}
        )

    [meta] => Array
        (
            [version] => 3.3.1
            [donate_link] => https://www.paypal.com/cgi-bin/webscr?cmd=_donations&business=EE5LWRLG933EN&lc=US&item_name=Document%20Gallery%20Plugin&item_number=document%2dgallery¤cy_code=USD&bn=PP%2dDonationsBF%3abtn_donateCC_LG%2egif%3aNonHosted
        )

    [logging] => Array
        (
            [enabled] => 1
            [purge_interval] => 7
        )

    [validation] =>
)

It seems to happen randomly…
some pages do it: Garage Plans

and some do not: Shed Plans

just tried another one that got stuck at 22%… It never shows ‘Job Finished’ in the wordpress back end, but the file shows up in dropbox again. Here is the log for that one:

INFO] BackWPup version 3.1.4; A project of Inpsyde GmbH
[INFO] WordPress version 4.2.2
[INFO] Blog url: https://sunkencitybeer.com/
[INFO] BackWPup job: SCB-Backup; DBDUMP+FILE+WPEXP+WPPLUGIN
[INFO] BackWPup cron: 0 3 * * 1; Next: Mon, 15 Jun 2015 @ 03:00
[INFO] BackWPup job started manually
[INFO] PHP ver.: 5.4.34 (64bit); cgi-fcgi; Linux
[INFO] Maximum PHP script execution time is 30 seconds
[INFO] Script restart time is configured to 30 seconds
[INFO] MySQL ver.: 5.5.41-cll-lve
[INFO] Web Server: Apache/2.4.10 (Unix) OpenSSL/1.0.1g mod_bwlimited/1.4
[INFO] curl ver.: 7.38.0; OpenSSL/1.0.1g
[INFO] Temp folder is: /home/sunken/public_html/wp-content/uploads/backwpup-0fa3ea-temp/
[INFO] Logfile is: /home/sunken/public_html/wp-content/uploads/backwpup-0fa3ea-logs/backwpup_log_0fa3ea_2015-06-08_14-29-25.html
[INFO] Backup type is: archive
[INFO] Backup file is: /home/sunken/public_html/wp-content/uploads/backwpup-0fa3ea-temp/backwpup_0fa3ea_2015-06-08_14-29-26.tar.gz
[08-Jun-2015 14:29:26] 1. Try to backup database …
[08-Jun-2015 14:29:26] Connected to database sunken_060715 on localhost
[08-Jun-2015 14:29:26] Backup database table “wp_commentmeta” with “~0” records
[08-Jun-2015 14:29:26] Backup database table “wp_comments” with “~0” records
[08-Jun-2015 14:29:26] Backup database table “wp_duplicator_packages” with “0” records
[08-Jun-2015 14:29:26] Backup database table “wp_eg_grids” with “1” records
[08-Jun-2015 14:29:26] Backup database table “wp_eg_item_elements” with “0” records
[08-Jun-2015 14:29:26] Backup database table “wp_eg_item_skins” with “45” records
[08-Jun-2015 14:29:27] Backup database table “wp_eg_navigation_skins” with “8” records
[08-Jun-2015 14:29:27] Backup database table “wp_ewwwio_images” with “87” records
[08-Jun-2015 14:29:27] Backup database table “wp_links” with “~0” records
[08-Jun-2015 14:29:27] Backup database table “wp_nextend_smartslider_layouts” with “0” records
[08-Jun-2015 14:29:27] Backup database table “wp_nextend_smartslider_sliders” with “1” records
[08-Jun-2015 14:29:27] Backup database table “wp_nextend_smartslider_slides” with “4” records
[08-Jun-2015 14:29:27] Backup database table “wp_nextend_smartslider_storage” with “8” records
[08-Jun-2015 14:29:27] Backup database table “wp_options” with “~370” records
[08-Jun-2015 14:29:27] Backup database table “wp_postmeta” with “~1164” records
[08-Jun-2015 14:29:27] Backup database table “wp_posts” with “~115” records
[08-Jun-2015 14:29:27] Backup database table “wp_redirection_404” with “64” records
[08-Jun-2015 14:29:27] Backup database table “wp_redirection_groups” with “2” records
[08-Jun-2015 14:29:27] Backup database table “wp_redirection_items” with “13” records
[08-Jun-2015 14:29:27] Backup database table “wp_redirection_logs” with “28” records
[08-Jun-2015 14:29:27] Backup database table “wp_redirection_modules” with “2” records
[08-Jun-2015 14:29:27] Backup database table “wp_revslider_css” with “51” records
[08-Jun-2015 14:29:27] Backup database table “wp_revslider_layer_animations” with “0” records
[08-Jun-2015 14:29:27] Backup database table “wp_revslider_settings” with “1” records
[08-Jun-2015 14:29:27] Backup database table “wp_revslider_sliders” with “1” records
[08-Jun-2015 14:29:27] Backup database table “wp_revslider_slides” with “4” records
[08-Jun-2015 14:29:27] Backup database table “wp_revslider_static_slides” with “0” records
[08-Jun-2015 14:29:27] Backup database table “wp_term_relationships” with “~24” records
[08-Jun-2015 14:29:27] Backup database table “wp_term_taxonomy” with “~12” records
[08-Jun-2015 14:29:27] Backup database table “wp_terms” with “~12” records
[08-Jun-2015 14:29:27] Backup database table “wp_usermeta” with “~64” records
[08-Jun-2015 14:29:27] Backup database table “wp_users” with “~4” records
[08-Jun-2015 14:29:27] Added database dump “sunken_060715.sql.gz” with 208.66 kB to backup file list
[08-Jun-2015 14:29:27] Database backup done!
[08-Jun-2015 14:29:27] 1. Trying to make a list of folders to back up …
[08-Jun-2015 14:29:31] 389 folders to backup.
[08-Jun-2015 14:29:31] Restart will be executed now.
[08-Jun-2015 14:29:35] 1. Trying to create a WordPress export to XML file …
[08-Jun-2015 14:29:35] Check WP Export file …
[08-Jun-2015 14:29:35] WP Export file is a valid WXR file.
[08-Jun-2015 14:29:35] Compressing file …
[08-Jun-2015 14:29:36] Compressing done.
[08-Jun-2015 14:29:36] Added XML export “Sunken-City-Brewery.wordpress.2015-06-08.xml.gz” with 23.78 kB to backup file list.
[08-Jun-2015 14:29:36] 1. Trying to generate a file with installed plugin names …
[08-Jun-2015 14:29:36] Added plugin list file “Sunken-City-Brewery.pluginlist.2015-06-08.txt” with 2.40 kB to backup file list.
[08-Jun-2015 14:29:36] 1. Trying to generate a manifest file …
[08-Jun-2015 14:29:36] Added manifest.json file with 5.67 kB to backup file list.
[08-Jun-2015 14:29:36] 1. Trying to create backup archive …
[08-Jun-2015 14:29:36] Compressing files as TarGz. Please be patient, this may take a moment.
[08-Jun-2015 14:30:02] Restart after 28 seconds.
[08-Jun-2015 14:30:41] Restart after 28 seconds.
[08-Jun-2015 14:31:18] Restart after 29 seconds.
[08-Jun-2015 14:31:51] Restart after 30 seconds.
[08-Jun-2015 14:32:20] Restart after 25 seconds.
[08-Jun-2015 14:32:23] Backup archive created.
[08-Jun-2015 14:32:23] Archive size is 24.39 MB.
[08-Jun-2015 14:32:23] 3064 Files with 64.02 MB in Archive.
[08-Jun-2015 14:32:23] 1. Try to send backup file to Dropbox …
[08-Jun-2015 14:32:24] Authenticated with Dropbox of user Jennifer Church ([email protected])
[08-Jun-2015 14:32:24] 8.85 GB available on your Dropbox
[08-Jun-2015 14:32:24] Uploading to Dropbox …
[08-Jun-2015 14:32:42] Backup transferred to https://api-content.dropbox.com/1/files/dropbox/Website Backups/Sunken City Brewery/backwpup_0fa3ea_2015-06-08_14-29-26.tar.gz
[08-Jun-2015 14:32:43] One file deleted from Dropbox
[08-Jun-2015 14:32:43] Job done in 198 seconds.

a backup file does show up in Dropbox but I don’t know if it’s really complete or not.

sorry somehow that whole post got tagged as a link, I meant to just link the older thread

I’m really surprised that we can’t get an answer to this issue. I know from previous searches that there are many people wondering how to fix this… photocrati? anyone?

Yes, I’d like to know the answer to this too… I have been waiting on this upgrade, the centering of the images in the slideshow will make my clients much happier!

Just wanted to add that at first, after I updated the plugin and started seeing this error, the first thing I did was deactivated the plugin, then uninstalled it.

Next, I installed it again using the Add New button on the plugins page (Version 1.1.7) and still received the same errors.