jedikama

Hi! I tested plugin conflict again but this time i saved permalinks after each plugin was turned off, and there was a conflict with Woocommerce plugin. With that it was easy to find the problem – one of the endpoints in woocommerce had the same value as download endpoint set in the plugin (both named “downloads”). Changing that solved the problem. Thank you for very fast respond and all the help!

Did that too – no luck ??

No, i tried that already.

Maybe i wasn’t clear, but we already have a solution that completes orders automatically implemented and it worked perfectly together with your plugin for few years. The issue, like i sad at the beginning, is not with order status but with license keys being attached to an email unproperly. When the status order is changed to completed (automatically) not every email contains license keys, some have just part of them (one instead of two), some get all.

So basically your suggestion is for us to complete orders manually? That’s not a solution, that’s a workaround. We figured that out and already send keys manually since the problem appeared. The idea is to have it all done automatically, like it was before. I assume that you have no idea what happened, what is the cause of the problem and you can not even indicate where should i look to resolve the issue. So thank you for your help, I will search for it myself.

We set only the completed box, beacuse that is what we intend. If we send keys before payment, someone can use software without paying for it – that conctradicts the idea of paid software. Do you have other suggestions?

In a solution you suggest clients will get license keys before they pay for them (for example via bank transfer). This is not something we can do. License keys should be attached to an email only when the payment is fullfilled.

Hi!
Doing great, now even better knowing you will try to help me resolve my issue ?? Hope you are doing well too ??
Here are screenshots you asked:
https://postimg.cc/gallery/dvCHN36
Best regards
Kama

Done ??

That was fast ?? Here are both screenshots:

https://ibb.co/vqNNz9y
https://ibb.co/HpFZ70d