jeannene

@mra13
You are right, I did not ask a question through this forum. Or on the free support. I went into the contact us section. The first time I asked for help with an issue over a year ago I went in through the contact us section. I received prompt support right away.

I only have one issue I can’t figure out which is why the files become corrupt when downloaded through DB. Can not figure out what I am doing wrong. My client was in panic mode as it was a critical time for them to be receiving lots of orders.

Thanks for pointing this out. I will search here too in hopes someone else can shed some light.

Elena,
Not a problem with the email but thanks for responding. And, yes some of my questions were answered in your email.

I have been trying to get the free version to work before purchasing. The problem I am finding is the instructions for set up seem to be varied. One says to use a piece of code on top of the page and the other way not to.

I’ll resend my unanswered questions.

Thanks

Have a great day too! Hope you can get your plugin working. Tech support can’t help if it is a software issue.

Good luck

It looks like you were able to get it back up and running. it was just unfortunate timing for me that you were down. I needed to purchase as I love the simplicity of how this plugin works.
not sure how to change the star rating since your site was not up there was no other means to contact you.