jeanette00

Just to update this in case anyone else had a problem. Ninja updates looks like it fixed the problem – they included something about long forms not displaying and now my problem has disappeared ?? so I guess it was a bug after all.

So Ninja keep saying it’s out of date browsers etc.

I have a second website with the same issue. I uninstalled Ninja and reinstalled and recreated (a rather large form grrr ?? and it now displays on the older ipad. I’m hoping it stays working.

Doesn’t this prove Ninja has a bug ?

I feel fobbed off from them so would be nervous about upgrading now…

Thank you ?? I checked that and restrictions was not enabled.
It’s a mystery why it is not displaying on certain devices but OK on iphone and Mac but not on some older ipads.

When I recreated it, it worked for a few days.

Is anyone else having a problem with their forms no longer displaying.? My clients website displays two forms on the home page but the main form has stopped displaying, possibly since the update, on older ipads and some PC’s. I rebuilt the form and it displayed fine… for a few days then is no longer displaying. Just hoping someone has come across the same issue and fixed it ? I’ve deactivated plugins and switched to default theme btw ?? Ninja Support say “What we run into is if either Apple or Microsoft aren’t supporting those versions of their operating system that you’re encountering these issues on we aren’t able to troubleshoot unsupported versions of their own browsers and support systems” Any ideas ? Jeanette

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