jdmcmah

Hi Scott,

First, thanks for making such a great plugin. I appreciate it. ??

I was wondering if you might be able to provide some help as to figuring out how to use it. I’ve read the documentation – but unfortunately cannot figure out how to integrate the plugin into my site.

I don’t see a widget to configure, nor do I see anything in the sidebar that can be configured.

Any direction would be appreciated.
Thanks!

• This reply was modified 6 years, 2 months ago by jdmcmah.

Hi – the chat started working again! Sorry for not updating the support ticket.

This issue is resolved.

Awesome. It is up and running! Thank you so much. GREAT plugin!

Hi Yozeg,

I only wanted the one chat. ?? I removed the code from the header – but am still having the same issue. Here is a screen shot of where the div is compared to where the chat is showing up. https://sbsa.info/wp-content/uploads/2016/06/Screen-Shot-2016-06-20-at-7.29.01-PM.png.

I cleared local storage and did a hard reload on the page and confirmed that the code in the header has been removed.

Any other thoughts? Thanks!

Hi Yozeg,

Thank you so much for your help. I updated the settings to match your suggestion but it didn’t work for me. Any other suggestions or things I could try? I would be happy to send you any additional information you need.

Thank you so much!
John

Worked perfectly! Thank you!

Hi Ross,

I think I need to have my webmaster card revoked… ?? I thought I did that- but I must not have because it works perfectly now.

Thanks so much! ??

Hi Ross,

I’m the webmaster at the site Jon posted out above (www.sbsa.info).

The theme added the code you said was causing the error. I finally figured out where it was being added and disabled it. However, we are still having the month navigation issues.

Any thoughts on where I could look next?

Thanks!
John