jdelgadoesteban

Our server company has actually now disabled both plugins as they have observed a massive amount of requests to the database.

Request Timeout

This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.

Sure, I will try that and report back.

Thanks again sorry we don’t see that screen is that on the plugin itself on our Wrodpress? as mentioned we can’t even edit any accordion-item without the page crashing.The only options we see under settings in the plugin are:

OPTIONS
LICENSE

Or are you pointing us to a page on your site? could you be more specific, please?

thanks so much1

Sorry, where on the plugin itself? I am not sure if I understand

Thanks

Thanks so much for such a quick reply, how could I send you the log file?

Same issue, very frustrating, had to disable the plugin

Joey, thanks We have opened a ticket over at Woocommerce with our issue as one of your colleagues was able to reproduce it so I will close this one here. Thanks

Sure I will do that.

Thanks, we have a pretty ample Cloudways cloud server running on AWS, we use the plugin Breeze optimized for this configuration, I will get in touch with them to see what they say.

Thanks I will.

I have to deactivate it as it has obviously been abandoned, multiple issues on mobile browsers.

same as above, love the plugin but when enabled some images to go missing in Chrome and unless the user clicks on the empty space they won’t appear. We have Jetpack off.

Cheers

Same issue here as well.

• This reply was modified 5 years, 2 months ago by jdelgadoesteban.

H, yes I am connected, we emailed each other regarding this but I am still waiting to hear from you.

Kind Regards

Javier