jdahlbom

I’ve created a ticket now (#5609237)
Also, how do I edit my comment here to remove the log?

I cant seem to find anywhere to edit a comment here?
I will create an account at woocommerce.com as soon as possible and link to this thread!

Any suggestions what could be the cause?

The orders from “Kristian Berg” and “Morten Ruden” was drawn twice.

And no, we’re not using the new checkout experience.

I have not reproduced the issue yet! I will do it as soon as possible but I need my client to let me set it to test-mode. And since it’s a live website he said he rather waited until next time the problem accour.

Hi again,

We got the following order notes:

Order status changed from Waiting payment to Processing.
2022-09-29 kl 08:58

Stripe payment intent created (Payment Intent ID: removed by moderator)
2022-09-29 kl 08:58

—

When you have filled in all the information and pressed “Order”, the following error message appears: “Error Processing Checkout. Please try again.” The purchase goes through and money are drawn from the customers bank-account.. The order and purchase goes through, but the customer is informed that something has gone wrong.

• This reply was modified 2 years ago by Yui. Reason: possiblly sensitive data removed

Hi,

I have enabled error-logs now. Will let you know once I have reproduced the issue again.

Here’s the System staus:

### WordPress Environment ###

WordPress address (URL): https://lmf.no/laeremiddelforlaget
Site address (URL): https://lmf.no/laeremiddelforlaget
WC Version: 6.9.4
REST API Version: ? 6.9.4
WC Blocks Version: ? 8.3.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: nb_NO
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.35-MariaDB-1:10.3.35+maria~focal
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? wp_remote_get() mislyktes. Ta kontakt med nettleverand?ren din. 502

### Database ###

WC Database Version: 6.9.4
WC Database Prefix: wp_
Total database st?rrelse: 111.16MB
Database data st?rrelse: 49.29MB
Database indeks st?rrelse: 61.87MB
wp_woocommerce_sessions: Data: 1.02MB + indeks: 0.02MB + motor InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
wp_woocommerce_order_items: Data: 1.52MB + indeks: 0.19MB + motor InnoDB
wp_woocommerce_order_itemmeta: Data: 3.52MB + indeks: 4.03MB + motor InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_woocommerce_log: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_actionscheduler_actions: Data: 0.09MB + indeks: 0.13MB + motor InnoDB
wp_actionscheduler_claims: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_actionscheduler_groups: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_actionscheduler_logs: Data: 0.08MB + indeks: 0.03MB + motor InnoDB
wp_commentmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_comments: Data: 1.52MB + indeks: 0.59MB + motor InnoDB
wp_itsec_bans: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_itsec_dashboard_events: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_itsec_distributed_storage: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_itsec_fingerprints: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_itsec_geolocation_cache: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_itsec_lockouts: Data: 0.02MB + indeks: 0.08MB + motor InnoDB
wp_itsec_log: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_itsec_logs: Data: 0.03MB + indeks: 0.11MB + motor InnoDB
wp_itsec_mutexes: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_itsec_opaque_tokens: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_itsec_temp: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
wp_itsec_user_groups: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_links: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_options: Data: 4.30MB + indeks: 0.09MB + motor InnoDB
wp_postmeta: Data: 10.45MB + indeks: 10.02MB + motor InnoDB
wp_posts: Data: 2.52MB + indeks: 0.58MB + motor InnoDB
wp_revslider_css: Data: 0.13MB + indeks: 0.02MB + motor InnoDB
wp_revslider_css_bkp: Data: 0.13MB + indeks: 0.00MB + motor InnoDB
wp_revslider_layer_animations: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_revslider_navigations: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_revslider_sliders: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_revslider_sliders_bkp: Data: 0.03MB + indeks: 0.00MB + motor InnoDB
wp_revslider_slides: Data: 0.03MB + indeks: 0.02MB + motor InnoDB
wp_revslider_slides_bkp: Data: 0.05MB + indeks: 0.00MB + motor InnoDB
wp_revslider_static_slides: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_statistics_exclusions: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_statistics_historical: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
wp_statistics_pages: Data: 8.52MB + indeks: 26.70MB + motor InnoDB
wp_statistics_search: Data: 1.52MB + indeks: 2.16MB + motor InnoDB
wp_statistics_useronline: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_statistics_visit: Data: 0.09MB + indeks: 0.05MB + motor InnoDB
wp_statistics_visitor: Data: 8.52MB + indeks: 13.61MB + motor InnoDB
wp_statistics_visitor_relationships: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_termmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_terms: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_term_relationships: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_term_taxonomy: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_usermeta: Data: 1.52MB + indeks: 0.78MB + motor InnoDB
wp_users: Data: 0.06MB + indeks: 0.05MB + motor InnoDB
wp_wc_admin_notes: Data: 0.06MB + indeks: 0.00MB + motor InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_wc_category_lookup: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_wc_customer_lookup: Data: 0.25MB + indeks: 0.22MB + motor InnoDB
wp_wc_download_log: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_wc_order_product_lookup: Data: 1.52MB + indeks: 0.59MB + motor InnoDB
wp_wc_order_stats: Data: 0.30MB + indeks: 0.30MB + motor InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_wc_product_download_directories: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + indeks: 0.09MB + motor InnoDB
wp_wc_rate_limits: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_wc_reserved_stock: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_wc_webhooks: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_yoast_indexable: Data: 0.30MB + indeks: 0.16MB + motor InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
wp_yoast_migrations: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_yoast_primary_term: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_yoast_seo_links: Data: 0.05MB + indeks: 0.03MB + motor InnoDB

### Post Type Counts ###

attachment: 258
nav_menu_item: 11
oembed_cache: 2
page: 21
post: 1
product: 72
product_variation: 9
revision: 156
shop_order: 2598
wp_global_styles: 1
wpcf7_contact_form: 3
yaymail_template: 11

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (13) ###

iThemes Security: av iThemes – 8.1.2
Kontaktskjema 7: av Takayuki Miyoshi – 5.6.3
WPBakery Page Builder: av Michael M - WPBakery.com – 6.9.0
Loco oversettelse: av Tim Whitlock – 2.6.2
Behandle e-postvarslinger: av Virgial Berveling – 1.8.3
Slider Revolution: av ThemePunch – 6.5.31
UpdraftPlus - Sikkerhetskopi/Gjenoppretting: av UpdraftPlus.com
DavidAnderson – 1.22.23

WooCommerce Stripe Gateway: av WooCommerce – 6.8.0
WooCommerce: av Automattic – 6.9.4
Yoast SEO: av Vi i Yoast – 19.7.1
WP Mail SMTP: av WPForms – 3.5.2
WP SEO Structured Data Schema: av WPSEMPlugins – 2.7.5
WP Statistics: av VeronaLabs – 13.2.6

### Inactive Plugins (0) ###

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: NOK (kr)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Butikkbase: #5 - /butikk/
Handlekurv: #6 - /handlekurv/
Til kassen: #7 - /kassen/
Min konto: #8 - /min-konto/
Vilk?r og betingelser: ? Side ikke satt

### Theme ###

Name: Betheme
Version: 26.3
Author URL: https://muffingroup.com/
Child Theme: ? – Hvis du endrer WooCommerce eller et foreldertema du ikke selv har bygget
anbefaler vi ? bruke et dattertema. Se: Hvordan lage et dattertema

WooCommerce Support: ?

### Templates ###

Archive Template: Temaet ditt har en woocommerce.php-fil. Du vil ikke kunne overstyre woocommerce/archive-product.php egendefinerte mal siden woocommerce.php prioriteres over archive-product.php. Dette er ment til ? forhindre visningsfeil.
Overrides: betheme/woocommerce/archive-product.php
betheme/woocommerce/cart/cart-totals.php
betheme/woocommerce/cart/cart.php
betheme/woocommerce/cart/cross-sells.php
betheme/woocommerce/cart/mini-cart.php
betheme/woocommerce/checkout/form-checkout.php
betheme/woocommerce/content-product.php
betheme/woocommerce/content-single-product.php
betheme/woocommerce/loop/loop-end.php
betheme/woocommerce/loop/loop-start.php
betheme/woocommerce/loop/no-products-found.php
betheme/woocommerce/loop/pagination.php
betheme/woocommerce/myaccount/downloads.php
betheme/woocommerce/notices/error.php
betheme/woocommerce/notices/success.php
betheme/woocommerce/single-product/add-to-cart/external.php
betheme/woocommerce/single-product/meta.php
betheme/woocommerce/single-product/product-image.php
betheme/woocommerce/single-product/product-thumbnails.php
betheme/woocommerce/single-product/related.php
betheme/woocommerce/single-product/sale-flash.php
betheme/woocommerce/single-product/tabs/description.php
betheme/woocommerce/single-product/tabs/tabs.php
betheme/woocommerce/single-product/title.php
betheme/woocommerce/single-product/up-sells.php
betheme/woocommerce/single-product-reviews.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-09-30 08:58:22 +02:00
Options: ?
Notes: 76
Onboarding: completed

### Action Scheduler ###

Fullf?rt: 241
Oldest: 2022-09-08 08:04:45 +0200
Newest: 2022-09-30 08:23:14 +0200

P? vent: 1
Oldest: 2022-10-01 04:12:51 +0200
Newest: 2022-10-01 04:12:51 +0200

### Status report information ###

Generated at: 2022-09-30 08:25:17 +02:00

Hi,

I cant seem to find “Log error messages” under “WooCommerce > Settings > Advanced”?
Under “WooCommerce > Status > Logs” I can see some logs, but none with “woocommerce-gateway-stripe”.

I can for example see:
httpswoocommerce.comwp-jsonwccominbox-notifications1.0notifications.json-2022-09-13-36b0d9cad09f6f1c1c0df5c8a7478a66.log

Any ideas?

Best regards.

Jeg har pr?vd ? bruke plugin til ? sette ordrene til “Fullf?rt” pr automatikk, men dette hjalp ikke noe.

S? det har alts? med avtalen mellom oss ? Vipps ? gj?re? Som gj?r at det ikke g?r ? f? til?

Har ogs? sendt mail tidligere for ? f? Direct Capture p? plass – men n? henviser Vipps meg til supporten her.

Takk! Det var en php.ini som l?g i wp-includes som var problemet!

Kan det alts? v?re s?nn tross at det vises som “ON” i phpinfo?

@havard791 Did you find any solution?

Sent you guys an email! Thanks!

Annual Effective Interest Rate = (1 + interest rate/number of compounding periods )^number of compounding periods – 1