jcc11

The problem fixed itself 3 days later. When I got to the office this morning I was going to try and call Hostgator again but it was all up and running. My guess is that the updates took a few days but I’m not sure. I’m only updating just in case someone else has this problem. ?? Thanks for all the help everyone.

Oh– I see.. I thought they were the same. Obviously, I don’t know much about this stuff, sadly.

I will just call hostgator back on Monday when I can verify our account. Hopefully they will be able to offer some assistance.

Thanks for trying to help!

https://en.support.wordpress.com/contact/

This is what I used to contact them…it sent me an email saying they would reply as soon as possible.

No–hostgator is great. But they couldn’t do anything without my verification from a bill or something and no one is at the office right now with all that info. I will call them back on Monday… It’s wordpress that won’t answer my emails.

Someone custom made the website for us–so I do not know what theme they used.

It’s just weird that is was working great then all of a sudden something happened. It makes no sense to me. I didn’t do anything that should of caused it to mess with the formatting…

Yes, aboutjourney.org

My admin panel used to be aboutjourney.org/wp-admin

Thanks, Patrick–that worked. I can type in a password/user name! Which is good…the problem is NOW when I type the password I still get an error…the same error from before.

Is this a wordpress problem or a hostgator problem? I’m not sure where to go from here… should I have not updated?

Now the main website likes horrible–what is happening? It was fine only the admin panel wasn’t working now this!!!

**our not are

https://www.aboujourney.org is are URL… it is very frustrating that there is no phone number to reach them at and they have not responded to my emails. ??

thanks!

Esmi is right.
When you go to the page to edit it all you do is uncheck the box. ??

google chrome and internet explorer

Just following up…in case anyone ever has the same problem. Watch this video
https://www.youtube.com/watch?v=RnmGnLW3qho
It helped so much. I wasn’t changing the permissions in the .htaccess file that’s the only reason nothing was working! Thanks for all the help.

help?

Do I delete the old info in the htaccess file or just paste the new stuff on the top? ??

Thanks!

Ok. I will look into that. I’ve never done this but it can’t be too hard to figure out!