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salabinha:

Thanks for your help on this! I shared the code you gave me with Bluehost, and they made the change shown below. We can now once again post images into comments using Comment Image.

THANK YOU !

Jim

—–Original Message—–
From: Bluehost Support Team [mailto:[email protected]]
Sent: Sunday, May 31, 2015 7:46 PM
Subject: Re: [#WMM-19760-709] Contact me: Other

Hello,
I have added the following to your ~/public_html/innersanctuary/.htaccess file:

<Files *.php>
SetInputFilter PHP
LimitRequestBody 5242880
</Files>

Hope this helps your issue, let us know after you try it out some more now.

Thank you,
Bryan
Level II Site/Script Compatibility
BlueHost.com

I also sent the error log to [email protected]. Please let me know if you get it.

I also just tried to post the error log on satollo.net. Let me know if you see it. I think it might be in your “moderation” queue.

I tried to post half of the error log but that did not work either. Is there some other way I can send you the log?

I have tried to post the error log here but it does not appear to be working.

Here is the server error log:

[Mon May 25 08:50:45 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197
[Mon May 25 08:51:42 2015] [error] [client 66.249.79.225] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml
[Mon May 25 08:52:32 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:32 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:32 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:32 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:32 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:32 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:32 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:32 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:33 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:33 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:33 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:33 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:33 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:33 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:33 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:33 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:33 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:52:33 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:55:11 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:11 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:11 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:11 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:11 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:11 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:11 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:11 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:11 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:11 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:11 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:12 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:12 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:12 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:55:13 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197?replytocom=9430
[Mon May 25 08:56:59 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:56:59 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:56:59 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:56:59 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:00 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:00 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:00 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:00 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:00 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:00 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:00 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:00 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:00 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:00 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:00 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 08:57:01 2015] [error] [client 86.130.240.173] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197&cpage=50
[Mon May 25 09:03:01 2015] [error] [client 157.55.39.33] exec used but not allowed in /home/marlieis/public_html/404.shtml
[Mon May 25 09:12:02 2015] [error] [client 50.17.118.54] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml
[Mon May 25 09:12:02 2015] [error] [client 50.17.118.54] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml
[Mon May 25 09:12:11 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197
[Mon May 25 09:12:11 2015] [error] [client 31.209.111.177] File does not exist: /home/marlieis/public_html/innersanctuary/404.shtml, referer: https://www.inner-sanctuary.com/?page_id=197

/usr/local/apache/logs/error_log
[Tue May 26 15:08:49 2015] [error] [client 99.149.221.80] Premature end of script headers: wp-comments-post.php, referer: https://www.inner-sanctuary.com/?page_id=289
[Tue May 26 15:11:41 2015] [error] [client 99.149.221.80] Premature end of script headers: wp-comments-post.php, referer: https://www.inner-sanctuary.com/?page_id=197
[Tue May 26 15:21:53 2015] [error] [client 99.149.221.80] Premature end of script headers: wp-comments-post.php, referer: https://www.inner-sanctuary.com/?page_id=197

[Tue May 26 15:26:12 2015] [error] [client 157.55.39.103] exec used but not allowed in /home/marlieis/public_html/404.shtml

^ was the Most recent error we got after doing some tests

We changed PHP memory limit to 256M.
Changed server from FCGI to SuPHP and back to FCGI.
And Created the 404.shtml page into /home/marlieis/public_html/innersanctuary/404.shtml

Thank you,

Bluehost Support

https://www.bluehost.com
For support, go to https://my.bluehost.com/cgi/help
Toll-Free: (888) 401-4678

I will contact the provider in the morning to get this info.
Thank you.
Jim

I am restating the problem here to correct some typos that I made in the original.

Ever since we upgraded to 4.2.2., we and our users have been having trouble inserting images into comments. We are using the Worpress commenting system, and a plug-in called “Comment Image”. Before 4.2.2., we and our users could insert images into comments but now it fails more than 50% of the time. The failures do not seem to be related to the size of the image file. We get an error message that says: “The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator for https://www.inner-sanctuary.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”
We have contacted Bluehost and they can find no server problems. Is there a possible conflict between Comment Image and 4.2.2? Comment Image was working fine for us from October 2014 until a few weeks ago when we upgraded to 4.2.2. We have tried to contact the developer of Comment Image but got no response. Should we consider going back to 4.2.1 or an earlier version? Is that even possible?
Please advise. Thank you, Jim

Tara: We already tried to contact the developer 2 weeks ago but received no response. I tried again a few minutes ago per your suggestion. Thank you.

We have this same problem. Ever since we upgraded to 4.2.2., we and our users have been having trouble inserting images into comments. We are using the Worpress commenting system, and a plug-in called “Comment Image”. Before 4.2.2., we and our users could insert images into comments but now it fails more than 50% of the time. The failures do not seem to be related to the size of the image file. We get an error message that says: “The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator for https://www.inner-sanctuary.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”
We have contacted Bluehost and they can find no server problems. Is there a possible conflict between Comment Image and 4.2.2? Comment Image was working fine for us from October 2014 until a few weeks ago when we upgraded to 4.2.2. We have tried to contact the developer of Comment Image but got no response. Should we consider going back to 4.2.1 or an earlier version? Is that even possible?
Please advise. Thank you, Jim

I saw a note on another string where someone was asking about how to have a background Page color in the 2013 Theme. The response was that the 2013 Theme is using a “full wide” page format which makes the idea on having a background Page color unworkable. But I think that statement is based on the assumption that “background page color” means something like a frame around a Page. That is not what I and some others have been asking about. What we are trying to do is have a Page with black text or other dark text which displays over a field of lighter color on the Page. Like black text on a light blue background. This is a feature that is common in Microsoft Word, Excel, etc. I tried setting up a page in MS Word like that and then copying and pasting it into a Page in the 2013 Theme but the background page color in MS Word did not transfer over to the Page in the 2013 Theme. Any ideas? Any plug-in that does this?

I saw a note on another string where someone was asking about how to have a background Page color in the 2013 Theme. The response was that the 2013 Theme is using a “full wide” page format which makes the idea on having a background Page color unworkable. But I think that statement is based on the assumption that “background page color” means something like a frame around a Page. That is not what I and some others have been asking about. What we are trying to do is have a Page with black text or other dark text which displays over a field of lighter color on the Page. Like black text on a light blue background. This is a feature that is common in Microsoft Word, Excel, etc. I tried setting up a page in MS Word like that and then copying and pasting it into a Page in the 2013 Theme but the background page color in MS Word did not transfer over to the Page in the 2013 Theme. Any ideas? Any plug-in that does this?

Paul: I was a fairly good programmer using Basic in 1968, but have not done any coding since. I am not sure that I understand your instructions. I just started to use WordPress last month when I helped my wife set up her (and my) first web site ever (marlie-is-enigma2.com). Do you know of any plug-in that supports background colors on Pages in WordPress 2013? I am using version 3.8.1 of WordPress. Thank you. Jim

Paul:
I am looking for a plug-in that will let me have background colors on pages that I set up using the WordPress 2013 theme.
Do you know of a plug-in that will do that?
Please advise.
Thank you,
Jim

David: Did you ever get a solution to this? I am looking for a plug-in that will let me put background colors on pages in the WordPress 2013 theme.
Please advise.
Thanks,
Jim