jbennettlb

Hi @karzin

Thank you for going over those options. I retried it and its working now!

Thank you so much for all your help.

Kind regards,
Jay

Hi @karzin

Thank you for your help.

I updated the plugin and followed like you said. It is getting more consistent but still not working as expected.

I noticed something that might help: If the user visits the site without the coupon parameter, but then visits the site with the coupon parameter, the coupon will load once items are added to the basket.
If the user just visits the site with the coupon as the parameter, it will not load the coupon automatically when items are added to the basket.

Thank you again.

All the best,
Jay

Hi @karzin

I have tried enabling that but it is still not working sorry.

Thank you.

All the best,
Jay

Hi @algoritmika,

Thank you for getting back to me.

Unfortunately, we are not using the WP Rocket plugin. I enabled it anyway to give it a try but it made no difference.

Is there any other details you need to be able to help?

Thank you.

All the best,
Jay