jbbloomstyling

@mikedmoore thank you! I go check it out.

@dougaitken can you help me with this issue?

Hi,

I have the same issue and followed the steps as mentioned. Can you please support me to get this issue solved?

Thank you, Jaimie

Step 1. `
### WordPress Environment ###

WordPress address (URL): https://jbbloomstyling.com
Site address (URL): https://jbbloomstyling.com
WC Version: 5.0.0
REST API Version: ? 5.0.0
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.9.0
Log Directory Writable: ?
WP Version: 5.6.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.27
PHP Post Max Size: 516 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.75.0
OpenSSL/1.1.1j

SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: YEm_
Total Database Size: 9.72MB
Database Data Size: 8.08MB
Database Index Size: 1.64MB
YEm_woocommerce_sessions: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
YEm_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
YEm_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
YEm_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YEm_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YEm_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_actionscheduler_actions: Data: 0.27MB + Index: 0.14MB + Engine InnoDB
YEm_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
YEm_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
YEm_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YEm_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YEm_options: Data: 5.05MB + Index: 0.09MB + Engine InnoDB
YEm_postmeta: Data: 1.45MB + Index: 0.13MB + Engine InnoDB
YEm_posts: Data: 0.22MB + Index: 0.06MB + Engine InnoDB
YEm_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
YEm_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YEm_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YEm_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YEm_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
YEm_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YEm_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YEm_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
YEm_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YEm_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YEm_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 75
custom_css: 1
elementor_library: 5
elementor-hf: 1
nav_menu_item: 15
page: 10
post: 1
product: 28
revision: 48
shop_order: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (20) ###

Claro: by Brainstorm Force – 3.0.1
Import / Export Customizer Settings: by Brainstorm Force – 1.0.4
Classic Editor: by WordPress Contributors – 1.6
Creative Mail by Constant Contact: by Constant Contact – 1.3.3
Elementor: by Elementor.com – 3.1.3
Facebook for WooCommerce: by Facebook – 2.3.2
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.16.2
Elementor – Header, Footer & Blocks: by Brainstorm Force
Nikhil Chavan – 1.5.6

Jetpack by WordPress.com: by Automattic – 9.5
Google Ads & Marketing by Kliken: by Kliken – 1.0.7
Mailchimp for WooCommerce: by Mailchimp – 2.5.0
Ultimate Addons for Elementor: by Brainstorm Force – 1.29.0
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.47

WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce Stripe Gateway: by WooCommerce – 4.9.0
WooCommerce Payments: by Automattic – 2.0.0
WooCommerce Shipping & Tax: by Automattic – 1.25.8
WooCommerce: by Automattic – 5.0.0
WP-Optimize – Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.1.7

WPForms Lite: by WPForms – 1.6.5

### Inactive Plugins (1) ###

OptinMonster: by OptinMonster Team – 2.2.0

### Dropin Plugins (2) ###

db-error.php: db-error.php
maintenance.php: maintenance.php

### Must Use Plugins (2) ###

Endurance Page Cache: by Mike Hansen – 2.0.5
SSO: by Garth Mortensen
Mike Hansen – 0.3

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #11 – /shop/
Cart: #12 – /cart/
Checkout: #13 – /checkout/
My account: #14 – /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: JBBLoomstyling
Version: 1.0.0
Author URL: https://wpastra.com/about/
Child Theme: ?
Parent Theme Name: Astra
Parent Theme Version: 3.0.2 – 3.1.1 is available
Parent Theme Author URL: https://wpastra.com/about/
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 1,118
Oldest: 2021-02-02 19:11:05 -0800
Newest: 2021-03-05 08:26:23 -0800

Pending: 5
Oldest: 2021-03-05 08:41:23 -0800
Newest: 2021-03-07 09:31:16 -0800

`
Step 2. yes the info is visible
step 3. Yes that’s done
Step 4. https://pastebin.com/MWr9zSuX
Step 5 https://snipboard.io/tcYlu5.jpg no facebook ID etc
https://snipboard.io/5Ej3mR.jpg has facebook ID but still not visible.

I hope you can help me to solve this issue. Thank you