Paul, I love you! it worked so thankyou for being so smart. I have read some of your retail therapy stories and will now questions those faces of the checkout service people more carefully, did you say you are in melbourne?
your blog seems like a lot of work. do you use php programming skills?
thanks again – of course when I think about it that was a very logical and cool calm and collected way to think about the solution. as i am quite raw to blogs, i let technofear rule for that time and learned helplessness took over – are you an optimist?