jayPEG

Terrific! Thank you very much for the excellent support.

All the best,
-Thomas

Thank you! That fixed it!

It is failing with the GoDaddy Firewall re-enabled, but that’s a different issue of course. Is it only 35.83.41.128, 52.25.185.95, and 54.148.171.133 that need to be allowed for WordFence?

Thank you,
Thomas

Very strange. I don’t see any blocking. I had noticed that the client had purchased the GoDaddy Website Security plan which I immediately thought could be the issue and disabled the Firewall part of it.

I looked back at the cURL issue and there doesn’t appear to be any additional information offered there. No details to expand. I’ll provide images for each of these.

Additionally, I looked in their CPanel to ensure that no IP’s were added to the IP Blocker list.

Thank you Scott. I just ran it again and it failed again. It doesn’t appear intermittent. It’s every time I run it now. Here are the last of the logs from when it just failed.

[Oct 17 15:38:31] iconv(): Detected an illegal character in input string (8) File: /home/jong5nw19fur/public_html/wp-content/plugins/wpforms-lite/vendor/symfony/polyfill-mbstring/Mbstring.php Line: 409
[Oct 17 15:38:31] Scanning contents: wp-content/plugins/wpforms-lite/assets/images/payments/status/icon-partrefund.svg (Size: 611 B Mem: 139 MB)
[Oct 17 15:38:31] iconv(): Detected an illegal character in input string (8) File: /home/jong5nw19fur/public_html/wp-content/plugins/wpforms-lite/vendor/symfony/polyfill-mbstring/Mbstring.php Line: 409
[Oct 17 15:38:31] Scanning contents: wp-content/plugins/wordpress-seo/migrations/20171228151841_WpYoastPrimaryTerm.php (Size: 1.4 KB Mem: 139 MB)
[Oct 17 15:38:31] Scanning contents: wp-content/plugins/revslider/public/assets/svg/busy-icons-svg/money5.svg (Size: 11.53 KB Mem: 139 MB)
[Oct 17 15:38:31] iconv(): Detected an illegal character in input string (8) File: /home/jong5nw19fur/public_html/wp-content/plugins/wpforms-lite/vendor/symfony/polyfill-mbstring/Mbstring.php Line: 409
[Oct 17 15:38:31] Scanned contents of 2155 additional files at 7.12 per second
[Oct 17 15:38:31] Scanning contents: wp-content/plugins/revslider/public/assets/svg/notification/ic_airline_seat_legroom_extra_24px.svg (Size: 313 B Mem: 139 MB)
[Oct 17 15:38:31] iconv(): Detected an illegal character in input string (8) File: /home/jong5nw19fur/public_html/wp-content/plugins/wpforms-lite/vendor/symfony/polyfill-mbstring/Mbstring.php Line: 409
[Oct 17 15:38:31] Scanning contents: wp-content/plugins/us-core/templates/sidebar.php (Size: 7.45 KB Mem: 139 MB)
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/revslider/public/assets/svg/busy-icons-svg/laptop-diagram.svg (Size: 10.08 KB Mem: 139 MB)
[Oct 17 15:38:32] iconv(): Detected an illegal character in input string (8) File: /home/jong5nw19fur/public_html/wp-content/plugins/wpforms-lite/vendor/symfony/polyfill-mbstring/Mbstring.php Line: 409
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/wpforms-lite/src/Admin/Forms/BulkActions.php (Size: 9.64 KB Mem: 139 MB)
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/revslider/public/assets/svg/busy-icons-svg/arrow-left.svg (Size: 4.43 KB Mem: 139 MB)
[Oct 17 15:38:32] iconv(): Detected an illegal character in input string (8) File: /home/jong5nw19fur/public_html/wp-content/plugins/wpforms-lite/vendor/symfony/polyfill-mbstring/Mbstring.php Line: 409
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/js_composer/include/templates/editors/popups/ai/sad-ai-logo.tpl.php (Size: 23.23 KB Mem: 139 MB)
[Oct 17 15:38:32] iconv(): Detected an illegal character in input string (8) File: /home/jong5nw19fur/public_html/wp-content/plugins/wpforms-lite/vendor/symfony/polyfill-mbstring/Mbstring.php Line: 409
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/jetpack/extensions/blocks/contact-info/phone/editor.js (Size: 185 B Mem: 139 MB)
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/wpforms-lite/templates/admin/settings/email-heading.php (Size: 530 B Mem: 139 MB)
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/jetpack/json-endpoints/jetpack/class.jetpack-json-api-modules-list-endpoint.php (Size: 311 B Mem: 139 MB)
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/wpforms-lite/src/Helpers/CacheBase.php (Size: 11.49 KB Mem: 139 MB)
[Oct 17 15:38:32] iconv(): Detected an illegal character in input string (8) File: /home/jong5nw19fur/public_html/wp-content/plugins/wpforms-lite/vendor/symfony/polyfill-mbstring/Mbstring.php Line: 409
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/jetpack/extensions/blocks/slideshow/slideshow.js (Size: 6.14 KB Mem: 139 MB)
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/jetpack/extensions/blocks/markdown/test/__snapshots__/markdown-renderer.js.snap (Size: 1.75 KB Mem: 139 MB)
[Oct 17 15:38:32] iconv(): Detected an illegal character in input string (8) File: /home/jong5nw19fur/public_html/wp-content/plugins/wpforms-lite/vendor/symfony/polyfill-mbstring/Mbstring.php Line: 409
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/revslider/public/assets/svg/image/ic_exposure_neg_2_24px.svg (Size: 679 B Mem: 139 MB)
[Oct 17 15:38:32] iconv(): Detected an illegal character in input string (8) File: /home/jong5nw19fur/public_html/wp-content/plugins/wpforms-lite/vendor/symfony/polyfill-mbstring/Mbstring.php Line: 409
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/wpforms-lite/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_RecurringSchedule.php (Size: 3.1 KB Mem: 139 MB)
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/jetpack/extensions/blocks/business-hours/editor.js (Size: 182 B Mem: 139 MB)
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/revslider/public/assets/svg/editor/ic_strikethrough_s_24px.svg (Size: 1.07 KB Mem: 139 MB)
[Oct 17 15:38:32] iconv(): Detected an illegal character in input string (8) File: /home/jong5nw19fur/public_html/wp-content/plugins/wpforms-lite/vendor/symfony/polyfill-mbstring/Mbstring.php Line: 409
[Oct 17 15:38:32] Scanning contents: wp-content/plugins/jetpack/_inc/blocks/vendors~map/mapbox-gl.f81f5e1d3c950198407d.js (Size: 651.6 KB Mem: 139 MB)
[Oct 17 15:53:59] Calling Wordfence API v2.26:https://noc1.wordfence.com/v2.26/?k=fca5719f75cda5e48acd424c39d33001eddb5c003493468df291a73f9f8f15e76a6e126dfa47327274aa25beff62b8a07beb5dbd5e9697edafcac8ec83b905b16da7b70e6c63782da54547283c33037f&s=eyJ3cCI6IjYuNi4yIiwid2YiOiI3LjExLjciLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvc29jaWV0eWZvcmRpc2FiaWxpdGllcy5vcmciLCJzc2x2IjoyNjk0ODg1MTEsInB2IjoiOC4zLjExIiwicHQiOiJsaXRlc3BlZWQiLCJjdiI6IjcuODcuMCIsImNzIjoiT3BlblNTTFwvMS4xLjF3Iiwic3YiOiJBcGFjaGUiLCJkdiI6IjEwLjYuMTgtTWFyaWFEQi1jbGwtbHZlIiwibGFuZyI6ImVuIn0&action=resolve_ips
[Oct 17 15:54:03] Calling Wordfence API v2.26:https://noc1.wordfence.com/v2.26/?k=fca5719f75cda5e48acd424c39d33001eddb5c003493468df291a73f9f8f15e76a6e126dfa47327274aa25beff62b8a07beb5dbd5e9697edafcac8ec83b905b16da7b70e6c63782da5454

Certainly.  The site is using the Impreza Theme along with the following Plugins...

Admin Menu Editor
Advanced Custom Fields
CMS Tree Page View
Enable Media Replace
Gravity Forms
Indeed Ultimate Membership Pro
Multiple Admin Email Addresses
Plugins List
Pods - Custom Content Types and Fields
Seriously Simple Podcasting
Slider Revolution
Speed Optimizer
UpdraftPlus - Backup/Restore
UpSolution Core
User Menus
Wordfence Security
WPBakery Page Builder
XML Sitemap Generator for Google

Hello. We’ve been experiencing the same issue beginning a couple of months back. It may be unrelated, but I thought you should know just in case there’s an issue. The site we have it on doesn’t have a lot of Plugins and hadn’t been having the issue until recently, but no new Plugins had been added. It’s possible that an update to some Plugin(s) caused it.

Terrific! Thank you!

I can confirm that this is the case. I found this issue on 5 separate sites where the Plugin had been updated to version 1.3.1.

Thank you Barsha. I found the issue. The site was using a child theme with a stylesheet that was copied from the parent them. Updating it solved the issue.

Thank you Barsha. I’ve spoken with the host and they’ve confirmed that there are no additional caching in place that would be affecting it.

Thank you Barsha. I have the live site cloned here https://levelone92.sg-host.com/ where I did the update after if did the same thing on the live site and I reverted it. If needed, I can create a login for if there’s a private channel to provide such information.

I thought not. Thank you for confirming and the support.

Actually, if I can ask a question related. Will the sizing work on images already uploaded or is it only when an image is being uploaded?

Thank you Delyan. I found that it’s actually something in the Theme, so I’ll check with the Theme Developers.

My pleasure. ??