JayHJay432

Hi there,

So my issue has migrated to a new problem. My site crashed the server during backup b/c I ran out of server space when it was trying to back up. I have to restore my site from backup. I could not access my old site at all, so I had to set up a new parallel version of my site. I uploaded updraft, loaded my latest backup, and tried to run it. However, when it got to the uploads section I got an Internal server error and it stopped running.

The entire site is now inaccessible so I could not get the log in information directly through Updraft but I was able to copy it from the restore process. Here is the link to the log: https://pastebin.com/hpn67BmF

Can someone help me figure out what is going on and why it is isn’t working for the restore? Thanks, Julie

Hi, thanks for your response.

Ok, so I did have cache enabled but I turned it off and it didn’t seem to help. I also cleared my browser cache and manually saved the plugin General Options and List Tuning options, but it isn’t working.

There is more than once place where this is a problem, but here is an example. I have the Coming This Week category listed as one to exclude, but it is showing up in this post: https://joyfullyjay.com/2018/05/subscribe-to-the-joyfully-jay-daily-digest/

Here is a screenshot of my plug in (sorry, wasn’t sure how else to upload an image). https://www.dropbox.com/s/8pcioly8ed81p67/Screenshot%202018-05-28%2014.17.22.png?dl=0

Thanks! JJ

Thank you so much!

Is there a way to do it at the link level? Specifically to set up a one Amazon link on the page that is tagged to use OneLink, while the others work as normal. The idea being that those international folks that want to go to Amazon.com can do it by clicking the non-coded link, and those that want to go to their international Amazon site can do it by clicking the onelink coded link.

So I don’t want the whole page to use the service, I just want a link (or a linked graphic if that works better). Thanks!

Meaning you think a plug in is causing it to disappear? Or that I need a plug in to remedy the fact that it is not present in 3.9? B/c like I said, the only change has been the upgrade to 3.9.

I have not tried deactivating the plug ins or changing the theme, but it appears to have disappeared right after I upgraded from the previous version of Word Press.

I still see the option to change colors, I am just not getting the option to add my own custom color. Unfortunately I can’t seem to add a screenshot here, but basically I see the Text Color button and when I click the drop down arrow, I see the 40 default color choices. But there is nowhere to click to then choose more options and enter my hex code. It is just a box with the 40 swatches and no other options. Previously I could add my custom color using both Safari and Firefox.

Like I said, it has been working fine and I had no problem until the upgrade. Nothing else has changed since then.

Thanks!

Thank you so much. I will definitely try all three of those.

As for the older version of WP, yes, I totally agree. I just noticed it was out of date before I posted this question and I wanted to back up my site before making any changes. Then of course I had to run out for a while, but now that i am back that will be the first thing I do and then try the other options. Thanks!

Here are a few examples. These are clearly spam, and definitely things that Akismet was previously catching. It is obvious these aren’t real people. So for them to make it through means either the bot beat the captcha, or that it didn’t give them a captcha. Neither makes sense to me though. Every poster should be getting a captcha and everyone passing should be moderated and that is not happening. I get hundreds of these a day. Here are some examples:

https://www.wildwoodcrest.org/PDF/jersey/nike-basketball-jersey-size-chart/index.asp
wildwoodcrest.org/PDF/jersey/nike-basketball-jers…
59.60.117.62
Submitted on 2013/12/15 at 12:02 am
https://www.wildwoodcrest.org/PDF/jersey/nike-basketball-jersey-size-chart/index.asp

https://www.wildwoodcrest.org/PDF/jersey/customized-jerseys-nfl/index.asp https://www.wildwoodcrest.org/PDF/jersey/customized-jerseys-nfl/index.asp

And

womens canada goose jackets
myfmnanjing.com/wp-content/uploads/2014/canadagoo…
27.159.209.183
Submitted on 2013/12/14 at 11:57 pm
womens canada goose jackets

canada goose chateaucanada goose manitoba jacket?????? canada goosecanada goose chateau parkadoudoune canada goose pas cherDoudoune Canada Goosecanada goose parkacanada goose parkabuy chanel handbagsChanel Pursescanada goose femmemanteau canada gooseca…

OK, I just upgraded my version of Word Press to the newest one. I also see your test post. Did you get a captcha? I got prompted to moderate.

I guess we will see if that helps. I just don’t understand why it is not working at all as expected. Is it possible these spam posts are somehow getting by the captcha? That would be 50 posts in about 9 hours that passed the captcha test. is that even possible? If they are not beating the captcha, how are they getting through?

Thanks SO much for getting back to me. I don’t *think* I have any other spam stuff running. I turned off Aksimet. Here are the other plug ins I have active:
– Add Quicktag
– Advanced Spoiler
– All in One Webmaster
– Blogger to WP
– Broken Link Checker
– Count per Day
– Easy Content Template
– Fix RSS Feeds
– Limit Login Attempts
– No Self Pings
– Online Backup for WP
– Shareaholic
– Redirection
– Simple Breaks
– Subscribe to Comments reloaded
– W3 Total Cache
– WP Missed Schedule
– WPtouch mobile

As far as I know, I have never approved any spam comments. They would have been caught by Akismet. I am still getting them pouring in. Mostly trackbacks, though I turned off the allow trackbacks function in WP. I am now up to 47 spam comments in about 7 hours. All of them are making it through the Captcha to be moderated. And as I said, some of the legit commenters are getting captcha, some aren’t, and none are requiring moderation.

Thanks! JJ

Hi, I am hoping you can help me because this doesn’t seem to be working correctly. I am not sure exactly why. So as you indicated, I turned off Akismet. That was at about 3:15 EST. It it is set for Basic mode to queue for moderation of captcha is entered correctly and delete permanently if it is not.

In the past 4 1/2 hours since then, I have received about 35 spam comments that have ended up in my moderation queue. These were all obviously spam and things Akismet would normally have caught. I marked them as Spam, but I am not sure how they are getting through captcha. If I am understanding correctly, all these posters/bots should have faced a captcha request and presumably failed. How is it possible that they are not failing the captcha test? They should only come to me for moderation if they pass.

Then I have had about 9 legitimate comments that have come through. None of them have required moderation at all despite the setting that says people that pass should go to moderation. In fact, many of those posters told me they never even got a captcha prompt at all even though I just turned this on so they hadn’t been previously approved. They were able to post directly. My husband tried it from his phone and he triggered a captcha, but when he entered it correctly, his post went live also without moderation.

So I am not sure what is happening here, but things don’t seem to be behaving at all like I would have expected from the settings. Spam is getting through captcha with no problem at all (or maybe they are not even triggering the captcha response). And none of the posts that seem to be using it correctly are asking for moderation despite the settings.

Can you help me figure out what is going on? At this rate I am drowning in spam (I have no idea why my spam is so high) but I can’t moderate 10 posts an hour and I don’t understand why none of these are being caught. I can leave it running for a little while longer but soon I am going to have to turn it off and go back to Aksimet b/c this flow is just crazy high. Thanks so much!

P.S. If these spammers have posted before (or got a comment through that Akismet caught) would they be considered “previously approved”? Is this why they are not triggering the captcha? And if so how do I deal with that?

Great, I will give that a try this afternoon. THanks so much!

Thanks so much for getting back to me.

Right now i have it set to delete when Captcha fails. But I am using Akismet mode. So not everyone is being prompted to enter a captcha. Only folks that Akismet catches. I just looked and I have about 2000 spam comments in Akismet since 11/28. So like two weeks. Which means that tons of comments are making it through before they are caught which is killing my server use even though they are not ending up on the site.

I can install a captcha plug in that requires everyone enter a code every time, but I was really trying to avoid going that extreme as so many folks hate filling out those forms and I worry it will limit comments. But my understanding is that this plug in offers an intermediate step where people are all required to enter it the first time and then not again if they are accepted. This is what I am talking about: “Basic mode: the plugin will serve a CAPTCHA to all commenters that aren’t logged in and don’t have a previously approved comment. Repeat commenters will never see a CAPTCHA.”

Is that still a feature? Or is there another way to do what I am trying to do? If so, can you help me figure it out? Thanks!

FWIW, it looks like the plug in is working fine in terms of stopping spam getting through. It says it has caught 95,234 spam comments. But my spam traffic is so high I want to catch it before it makes it onto the site, rather than blocking it after the fact. Thanks!

Mine suddenly came back after a day or two. I think by that point I had my support folks manually disengage Super Cache (mostly by “breaking” the connection by renaming the plugin on the back end). Then I uninstalled and reinstalled everything. I ended up going with a different caching plug in b/c that really messed me up.

Good luck and hopefully yours will come back to life soon too.

Hello,

Just a quick update. Last night my scheduled backup attempted to run. It failed and said: The backup failed: The backup is larger than your complete quota on the online vault. It cannot be stored. Please reduce the backup size by excluding something – it is currently 144.73 MiB in size.

For some reason, the errors I was getting yesterday (listed above) seem to have resolved (yay!). I am not seeing the warnings, my Online backup settings seem to be connected, etc.

So I was able to perform a manual backup (which i couldn’t last night) and download it to my computer. What appears not to be working are the automatic backups, presumably b/c my file size is too large.

I was under the impression that the plug in would delete old versions if the size got too big. But when I look at my account, every single backup seems to be there. I looked all over for some information on how to remove this old versions so that I can reduce my usage size, but so far I can’t find anything.

Can you just confirm that this is the problem and please let me know what I have to do to fix it? Thanks so much!