jaygidwitz

Hi There,

Please contact us at:

https://www.monsterinsights.com/lite-support/

with more information, so we can investigate what’s going wrong there in your WordPress setup and provide a fix.

Thanks,

Jay

Hey @garrett-eclipse,

Thanks for this.

This error will occur when logged in as a WordPress admin/editor because we don’t track those user roles.

Tag assistant will also an incorrect error report under certain other circumstances with certain setups such as if a user is using the WP Rocket Analytics feature to host analytics.js locally.

If any issues persist, please contact us at https://www.monsterinsights.com/lite-support/ and we can investigate.

Cheers,

-Jay

Hi @isamarts95,

Thanks for reaching out.

We can provide instructions and assist in getting this going depending on your use case.

Can you please contact us at https://www.monsterinsights.com/lite-support/

So we can assist?

Thanks!

-Jay

Hi @akkiaggarwal,

Can you please contact us at:

https://www.monsterinsights.com/lite-support/

For support?

Thanks!

-Jay

Hi @nitrokev,

Thanks for reaching out.

Not natively at this time, but we might be able to assist in some cases.

Can you please contact us at:

https://www.monsterinsights.com/lite-support/

Thanks,

-Jay

Hello,

Thanks for reaching out!

No, it won’t just be sure to remove the old duplicate code.

We don’t have a way to setup MosnterInsights on localhost installs at this time, but staging or development sites will work.

For further questions, please contact us on our website:

https://www.monsterinsights.com/lite-support/

Thanks!

-Jay

@nikbj,

We are investigating this for a small number of users.

If you want to contact us at:

https://www.monsterinsights.com/lite-support/

with some further details including your site URL, we can look into why this may have occurred for you.

Thanks,

-Jay

Hey @juleekarad,

Can you please contact us at:

https://www.monsterinsights.com/lite-support/

So we can take a look at your site?

Thanks!

-Jay

Hey @estrylez,

There’s a setting under Insights => Settings => Advanced:

In the Reports box, please toggle the switch that says: Hide Admin Bar Reports.

For any further questions can you please contact us at:

https://www.monsterinsights.com/lite-support/
Since we have someone there 9-5 EST (Monday-Friday) you’ll get a faster response.

Thanks!

-Jay

Hi @mentikyusmantara,

Thanks for reaching out. ??

We don’t have this ability at this time in ExactMetrics just yet.

Thank you,

-Jay

Hi @johnycow,

How is it going?

This appears to be tracking from my side of things:

https://cloud.supportally.com/096973cd2dfc

Cheers,

-Jay

Hi There,

I suppose I’d use the following:

zip*|mp3*|mpe*g|pdf|docx*|pptx*|xlsx*|rar|jpe*g|png|gif|webp

Based on this:

https://chortle.ccsu.edu/FiniteAutomata/Section07/sect07_16.html

But I’m not sure if that covers all the file types you need to track.

Thanks!

-Jay

Hi There,

Thanks for reaching out. ??

Can you please contact us at:

https://www.monsterinsights.com/lite-support/

Thanks,

-Jay

Hi, @vprivaloff,

Thanks for reaching out.

That’s odd. I’m not able to replicate this issue with the instructions provided on my testing site.

However, if you reauthenticate ExactMetrics now with the proper site does the issue persist or no?

Thanks,

-Jay

Hi @brshadow,

What is the URL of the site?

Thanks!

-Jay