jayceeknight

<br>### WordPress Environment ###<br><br>WordPress address (URL): https://www.bloomingfaeries.com<br>Site address (URL): https://www.bloomingfaeries.com<br>WC Version: 9.2.2<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.8.1<br>Log Directory Writable: ?<br>WP Version: 6.7.1<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: Apache<br>PHP Version: 8.3.6<br>PHP Post Max Size: 516 MB<br>PHP Time Limit: 60<br>PHP Max Input Vars: 1000<br>cURL Version: 8.7.1<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 5.7.23-23<br>Max Upload Size: 512 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ?<br><br>### Database ###<br><br>WC Database Version: 9.2.2<br>WC Database 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MyISAM<br>wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>am_attributes_to_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>am_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>eorder_text: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>ox_accounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>ox_account_preference_assoc: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>ox_account_user_assoc: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>ox_account_user_permission_assoc: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>ox_acls: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>ox_acls_channel: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>ox_ad_category_assoc: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>ox_ad_zone_assoc: Data: 0.00MB + Index: 0.00MB + Engine 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0.06MB + Engine InnoDB<br>wp_commentmeta: Data: 3.87MB + Index: 1.04MB + Engine MyISAM<br>wp_comments: Data: 5.46MB + Index: 1.23MB + Engine MyISAM<br>wp_cp: Data: 0.02MB + Index: 0.01MB + Engine MyISAM<br>wp_cp_notify: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_edd_adjustmentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_edd_adjustments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_edd_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_edd_customers: Data: 0.06MB + Index: 0.07MB + Engine MyISAM<br>wp_edd_customer_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_edd_customer_email_addresses: Data: 0.13MB + Index: 0.11MB + Engine InnoDB<br>wp_edd_emailmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_edd_emails: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_edd_logmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_edd_logs: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_edd_logs_api_requestmeta: Data: 0.02MB + 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0.03MB + Engine InnoDB<br>wp_edd_order_items: Data: 0.48MB + Index: 0.28MB + Engine InnoDB<br>wp_edd_order_transactions: Data: 0.09MB + Index: 0.08MB + Engine InnoDB<br>wp_eemail_newsletter: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_eemail_newsletter_sub: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_forum_forums: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_forum_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_forum_posts: Data: 0.11MB + Index: 0.09MB + Engine MyISAM<br>wp_forum_threads: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_forum_usergroup2user: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_forum_usergroups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_g_projects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_g_projects_cats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_g_projects_cats_relation: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_jetpack_sync_queue: Data: 0.03MB + Index: 0.06MB + Engine InnoDB<br>wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_memberdeck_member_levels: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_memberdeck_order_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_memberdeck_product_pathway: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_memberdeck_subscriptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_memberdeck_upgrade_pathways: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_mm_massmail: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_ngg_album: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_ngg_gallery: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_ngg_pictures: Data: 0.19MB + Index: 0.02MB + Engine MyISAM<br>wp_options: Data: 16.30MB + Index: 2.87MB + Engine MyISAM<br>wp_postmeta: Data: 8.81MB + Index: 1.88MB + Engine MyISAM<br>wp_posts: Data: 9.18MB + Index: 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No, I have not tried other payment methods. I wanted to get PayPal working first, plus adding extra payment options would just add variables to debug if things didn’t work.

is this the system status you want?

i have the proper setup. The “Grant access…” option is properly checked for all downloadable products.

The orders rarely go to Completed, they often go to Processing or to Payment Cancelled even if I have the money deposit on PayPal. There seems to be no rhyme or reason for this. I’ve looked at the documentation and it’s pretty straightforward.

I’m at a loss.

Yes, that totally fixed it, thank you so much!

And in case it’s of any interest, here are the plugins I’m currently using:

Akismet
Comic Easel
Custom Post Type Permalinks
Easy Digital Downloads
Exec-PHP
Facebook Auto Publish
Menubar
NextGEN Gallery by Photocrati
PHP Code Widget
Post Type Converter
s2Member Framework
Theme Companion
WP Super Cache
WPeCounter
WTI Like Post
YOP Poll

### Begin System Info ###

— Site Info

Site URL: https://www.bloomingfaeries.com
Home URL: https://www.bloomingfaeries.com
Multisite: No

— Hosting Provider

Host: DBH: localhost, SRV: https://www.bloomingfaeries.com

— User Browser

Platform: Windows
Browser Name: Firefox
Browser Version: 40.0
User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
64; rv:40.0) Gecko/20100101 Fire
fox/40.0

— WordPress Configuration

Version: 4.3
Language: en_US
Permalink Structure: /%category%/%postname%/
Active Theme: BloomingFaeries 1.0
Show On Front: posts
Remote Post: wp_remote_post() works
Table Prefix: Length: 3 Status: Acceptable
WP_DEBUG: Disabled
Memory Limit: 512M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive

— EDD Configuration

Version: 2.4.3
Upgraded From: None
Test Mode: Disabled
Ajax: Enabled
Guest Checkout: Enabled
Symlinks: Disabled
Download Method: Direct
Currency Code: USD
Currency Position: before
Decimal Separator: .
Thousands Separator: ,
Upgrades Completed: upgrade_customer_payments_association,upgrade_payment_taxes,upgrade_user_api_keys,remove_refunded_sale_logs

— EDD Page Configuration

Checkout: Valid
Checkout Page: https://www.bloomingfaeries.com/checkout/
Success Page: https://www.bloomingfaeries.com/purchase-confirmation/
Failure Page: https://www.bloomingfaeries.com/checkout/transaction-failed/
Downloads Slug: /downloads

— EDD Gateway Configuration

Enabled Gateways: PayPal Standard
Default Gateway: PayPal Standard

— EDD Tax Configuration

Taxes: Disabled
Tax Rate: 0
Display On Checkout: Displayed
Prices Include Tax: No

— Must-Use Plugins

— WordPress Active Plugins

Akismet: 3.1.3
Comic Easel: 1.8.6
Custom Post Type Permalinks: 1.0.4
Easy Digital Downloads: 2.4.3
Exec-PHP: 4.9
Facebook Auto Publish: 1.2.4
Menubar: 5.4
NextGEN Gallery by Photocrati: 2.1.9
PHP Code Widget: 2.3
Post Type Converter: 0.6
s2Member Framework: 150827
Theme Companion: 1.0.2
Tiny Carousel Horizontal Slider Plus: 1.7
WPeCounter: 1.1.2
WP Super Cache: 1.4.4
WTI Like Post: 1.4.3
YOP Poll: 5.7.7

— WordPress Inactive Plugins

— Webserver Configuration

PHP Version: 5.3.29
MySQL Version: 5.5.42
Webserver Info: Apache

— PHP Configuration

Safe Mode: Disabled
Memory Limit: 256M
Upload Max Size: 256M
Post Max Size: 256M
Upload Max Filesize: 256M
Time Limit: 180
Max Input Vars: 1000
Display Errors: N/A

— PHP Extensions

cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed

— Session Configuration

EDD Use Sessions: Enabled
Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

### End System Info ###

It’s hard to say, this may have started much earlier than when it was first reported to me. Other than updating my site’s content (posts, comics, media, etc.), there have been no significant changes. (Do plugin updates count?)

I’m on 2.4.3.

My plugins are:

– Akismet
– Comic Easel
– Custom Post Type Permalinks
– Easy Digital Downloads
– Exec-PHP
– Menubar
– NextGEN Gallery by Photocrati
– PHP Code Widget
– Post Type Converter
– s2Member Framework
– Share on Facebook
– Traffic Manager

None of them are recent (they pre-date the issue by several months or even years). Any thoughts on which one might be the problem?

Thanks,

JC

Thanks, it just seems odd that you can’t change the password from there… And yes, I’ve already (parallel to posting here) sent a request for human help, but that hasn’t happened yet. I’m sure they’ll get to it soon.

Best,

–Jaycee