Jay_SCT

@cais – sure enough Cais, there was a second folder there with a name of “backup-nextgen-gallery” which I have no clue on how it got there. As I mentioned, I had unzipped the files for 59, then had to use filezilla FTP client to install 59 to get past some of the error with the latest WordPress. I can fill out a problem report, but I cannot say how the backup gallery appeared. I did make a back up of the original Nextgen, but I called it Original Nextgen, and deleted it via FTP, once I knew 59 went on clean..

Given some of the post reads, I’m a little hesitant on 61. I may wait to see if a 62 is coming soon. ?? Thanks for the help, and let me know if you still want a problem report.

Jay S.

Cais..

Will do. I had to do the install of 2.0.59 via FTP replace (normal update kept failing – was one of those lucky people), so perhaps somewhere in the process another folder was created.. Thanks for the pointer.. will check and see and report back.

Jay S.

@em You’re welcome and glad it worked…

Reply to EM

Elizabeth.. Just talked to another Photocrati support person who said to try deactivating the NextGen Plugin from the control panel, then try the Photocrati update again.. then reactivate NextGen.. Should work that way.

Jay S.

@ Cais – Thanks. There was/is apparently some hiccup going from 4.6 to 4.7 and depending on where you were with NextGen. I updated my WordPress plugins before the Photocrati plugin. Obviously, something in NextGen blocked Photocrati going through. Given that many folks seemed to have this issue, is it a better policy to upgrade Photocrati before other plugins?

I’m going to backup where I am now before upgrading NextGen again and see what happens.. Perhaps too late now, but I did nothing find anything on the Photocrati site either.

Jay S.

Update to EM. I rolled back NextGen to 1.9.13 as they talked about on the first page. I was then able to get the latest Photocrati updates. What I don’t know is if I should upgrade NextGen to its most current. If you do this, the Photocrati update will ask to update your NextGen galleries.. I did with no impact. I did a full backup of the site first…

Not sure who hosts your site, but if you’re on Bluehost, you can call them and they can help with things like the FTP transfer of files, backup, etc.

To anyone else.. Is it safe to upgrade NextGen after taking it back to 1.9.13?

I am seeing the an almost identical error message as elizabethmolineux… Error occurred after upgrading to 3.81 as well as some other plugins.. My Photocrati is stuck at 4.6.. Cannot update to 4.7..

Is there a resolution to the above.. Is it caused by the update to NextGen? What is the correct rollback and procedure?

Jay S.