Jawad Ahmed

Hello,

We’ve recently released a fixed version (4.3.6). Please update Popup Builder to the latest version and check if the issue persists. Should you have any questions, you can visit our support page, where you’ll find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.

Regards

Hello @jrmypdgr ,

Could you please update Awesome Support to the latest version, 6.3.1? This update will resolve the issue. If you continue to experience any problems, please let us know.

Best regards,

Hello @rweil55 ,

Could you please update Awesome Support to the latest version, 6.3.1? This update will resolve the issue. If you continue to experience any problems, please let us know.

Best regards,

Hi @slatapolsky

Thank you for reaching out. The required PHP version for the Gravity Forms Bridge is PHP 7.1 (with 7.3 or later recommended). The core version of Awesome Support is fully compatible with all the latest PHP versions, and we recommend using PHP 7.3.4 or later. I hope this helps!

Since Gravity Forms Bridge is a premium extension, I won’t be able to assist with questions related to it here. However, you can always open a ticket with us through our dedicated support forum:

Submit a Ticket

If you have any further questions, feel free to reach out.

Best regards,

Hi @elizxer

Thank you for reaching out. Regrettably, it is not possible to modify the default template. When a user clicks on the “My Tickets” page, it displays all the tickets they have created and closed.

I hope this makes sense. If you have any questions, please feel free to reach out.

Best regards,

Hi @curtisgriffin ,

We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

If you have any further questions, please feel free to reach out.

Best regards,

Hi @jmaartenw ,

We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

If you have any further questions, please feel free to reach out.

Best regards,

Hi,

We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

If you have any further questions, please feel free to reach out.

Best regards,

Hi @kampot888 ,

We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

If you have any further questions, please feel free to reach out.

Best regards,

Hi @kampot888 ,

We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

If you have any further questions, please feel free to reach out.

Best regards,

Hi @jimbob12345 ,

We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

If you have any further questions, please feel free to reach out.

Best regards,

Hi @mohammadyr ,

We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

If you have any further questions, please feel free to reach out.

Best regards,

Hi @kyrstenjunior ,

We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

If you have any further questions, please feel free to reach out.

Best regards,

Hi @benhen31,

We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

If you have any further questions, please feel free to reach out.

Best regards,

Hi @meysamh98 ,

We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

If you have any further questions, please feel free to reach out.

Best regards,