javilabbe

@paddy-landau and @elenachavdarova

It worked!

1. Created a new administrator account, under a different Gmail account.
2. Log into new admin account.
3. Turned on 2FA via SG Security Login settings
4. Logout and Log back in to activate Authenticator QR code.
5. Copy backup codes.
6. Turn off 2FA
7. Demote previous administrator account to something else.
8. In a different browser, login to demoted account. If it works, log back out.
9. Log into new admin account and turn on 2FA.
10 Test to confirm the app is working – coo berate backup codes match.
11. Log out of everywhere and delete demoted (previous admin) account – allocate data to new admin account.
12. Test site to confirm everything is working.
13 Recreate your Admin Account. The login 2FA will work again! Scan QR Code and add to your 2FA app.

Worked for me.

Thanks and good luck!
13.

@paddy-landau

Hahahaha! I get it… I was able to remove the plugin, in the past. Then I used MyPHP to deactivate all plugins. Worked before, but now all of a sudden, no such luck!

Why is this thread showing resolved? If it’s really not. I’d consider this unresolved.

I might try again, by creating another admin account. Maybe the app will allow me to register via Google Authenticator. Then delete my original admin account. Remove it from the database and recreate? I’ll let you know…

Have a great weekend

Has there been a fix, for this yet?