jasperdemann

Hi
When I first started using Brevo and the attributes were appearing on the very first contact email sent, it appears that it was a bug and shouldn’t have been happening.
There is a legal issue with where the data from the form is stored of the person filling out their details, so that info is not kept on Brevo until the person has sent back the DOI email and you can see it in your contacts.
I hope that makes sense!

Anyone?!!

Anyone got any advice?!

Hi, @anieeedet

I added the code, but it deactivates Hello and activates Astra permanently.
If I try to activate Hello, the page refreshes but Astra is still the active theme.

Thanks for your help, everyone.

I’ll keep Hello Elementor active, Astra installed and I’ve added the code.

Cheers!

That *does* sound surprisingly simple, thanks!

I’ll give it a try tomorrow.

How would I test that it would work when it’s needed?

Resolved.

Okay, thanks.

Fixed by adding recommended IPs into anti-spam/security firewalls.

Fixed.

If you have the same issue, reply, and I’ll let you know how I did it.

Issue fixed by host.

Marked as ‘Resolved’ because I’ve changed the prefix back to wp_, as anything else was conflicting with a couple of plugins.

I’m going to mark this as ‘Resolved’.
After reading this from UpdraftPlus, it’s answered my question and I’ve decided to restore only from phpMyAdmin and FTP from now on.
I’d recommend any newbies read it.
https://updraftplus.com/faqs/what-should-i-understand-before-undertaking-a-restoration/

Okay, thanks.

They’ve not been very helpful so far, but if there’s no way I can fix it myself (and as it wasn’t me who created the issue), then I’ll give them another try.

Hi

Yes, that’s right.
I’ve changed all the other prefixes from the standard wp_ for security, so I’d change wpftsi_docs, for example, to something like jdijf6gf7_wpftsi_docs.