jasmine75

Hello thanks but I talked to your support representative who just ignored my help request. Not even a “yes” or “no”. Basically he told me that what I was trying should just work… Thanks!
Finally I was refunded 3 weeks ago. So I no longer have any ninja active licence.

The case was #1392639

Ok Thanks Tobias. Actually i still have issues. The table shows with elementor posts, but not on wpforms, whereas wpdatatables and ninjatables shortcodes work with no problems with wpforms.

I guess I may have some shortcode handling issues on my site but unfortunately, this only occurs with tablepress. As I don’t have any clue to solve this issue, i’ll go for another plugin. Thanks anyway.

Thanks a lot for your quick answer Tobias. Actually something very weird happenned and i’d be very happy if you can provide me some explanation :
– I’ve been testing your plugin since yesterday (at least 5-6 hours) without beeing able to display a single table except in the backend.
– I set up a staging site this morning : exact copy of my live site, and i had exactly the same issue : no shortcode table displayed in the front end
– Using a plugin i deactivated all my plugins and themes => It worked ! I could see the table…
– Then I reactivated all my plugins one by one : still worked !
– Then I reactivated my theme : no problem …

And the weirdest is the following : I went back to my live site and … it worked! Shrotcodes working with no problem except in elementor editor.

So basically :
– I did absolutely nothing on my live site
– I made it work on my test site by deactivaying/reactiving all addons and themes
– Just seconds after it worked on my staging site, it started to work on my live site

That doesn’t make sense for me except if YOU changed anything in your users database OR if it was a cache issue but i cleared it like 50 times before…

Any clue to confort me that I’m not facing a weird random issue ?

Thanks!